Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Gracelda Sanico

Saskatoon,Canada

Summary

Proficient in high-pressure environments with a strong ability to adapt to rapid changes. Demonstrates exceptional customer service skills, effective multitasking, and efficient time management. Committed to ensuring positive and memorable experiences for all customers.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Care Aide

Kensington Gentle Care Home
Saskatoon, SK
09.2024 - Current
  • Supported residents with personal care tasks including bathing, grooming, dressing, and toileting while ensuring dignity and comfort.
  • Administered medications accurately and documented usage through MAR charts in compliance with care plans.
  • Upheld cleanliness in residents’ living spaces via light housekeeping, laundry services, and safety inspections.
  • Delivered compassionate companionship and facilitated effective communication between residents and families.

Continuing Care Aide

Trinity Manor
Saskatoon, SK
09.2024 - Current
  • Delivered compassionate personal care, assisting residents with bathing, dressing, grooming, and mobility.
  • Promoted independence and dignity while supporting residents with daily activities.
  • Maintained accurate documentation using MAR charts and communicated health status changes to nursing staff.
  • Provided emotional support and companionship to foster a warm, respectful environment.

Production Worker

Maple Leaf Foods
Saskatoon, SK
06.2024 - 09.2024
  • Ensured compliance with safety and hygiene standards in food production and packaging.
  • Collaborated with team members to achieve production goals efficiently.
  • Executed food production processes while adhering to strict quality controls.

Childcare Provider/Business Owner

Ingrace Daycare
Saskatoon, Saskatchewan
09.2022 - 06.2024
  • Delivered hands-on care, including feeding, diapering, and hygiene routines with warmth.
  • Facilitated engaging play-based learning activities to support child development.
  • Maintained business records and tracked operational activities for efficiency.
  • Observed and documented children's milestones, sharing updates with families regularly.
  • Provided behavioral guidance through positive reinforcement to ensure a safe atmosphere.
  • Communicated daily with parents to address needs and acknowledge achievements.
  • Sanitized toys and shared spaces to uphold strict health and safety protocols.

Barista

Starbucks
Saskatoon, Saskatchewan
08.2021 - 04.2022
  • Company Overview: At the University of Saskatchewan.
  • Prepared and served diverse Starbucks beverages and food items in fast-paced campus environment.
  • Delivered efficient customer service to students, faculty, and staff, fostering welcoming atmosphere.
  • Operated point-of-sale systems for accurate transaction processing and payment handling.
  • Maintained cleanliness and organization of café area, ensuring equipment and seating areas met standards.
  • Restocked inventory and supplies to support seamless daily operations and product availability.
  • Followed food safety protocols compliant with university and Starbucks guidelines.
  • Collaborated with team members to manage peak-hour demands while upholding brand consistency.
  • Participated in training sessions to enhance product knowledge and customer service skills.

Culinary Worker

Subway
Saskatoon, SK
08.2017 - 04.2019
  • Company Overview: At the University of Saskatchewan.
  • Greeted customers warmly, and took accurate food orders while offering menu suggestions.
  • Prepared customized sandwiches, salads, and wraps, following Subway’s quality and portion standards.
  • Operated the cash register and processed payments efficiently using POS systems.
  • Maintained cleanliness and sanitation of food prep areas, dining space, and equipment
  • Restocked ingredients and supplies to ensure smooth daily operations.
  • Followed food safety protocols, including glove use, temperature checks, and allergen awareness.
  • Worked collaboratively with team members to meet rush-hour demands, and maintain service speed.
  • Handled inventory and monitored product freshness to reduce waste, and ensure quality.
  • Participated in opening and closing duties, including cleaning, organizing, and prepping for the next shift.
  • Delivered excellent customer service, and resolved guest concerns with professionalism and care.

Sandwich Artist

Subway
Saskatoon, SK
08.2013 - 09.2018
  • located at 418 Cumberland Avenue.

Sandwich Artist

Subway
Stettler, AB
08.2011 - 08.2013
  • Located at 4639 59th St

Education

Medical Administrative/Clinical Assistant -

Saskatoon Business College
SK, Canada
06.2025

Skills

  • Microsoft Excel, Outlook, Word, and Access
  • Presentation skills with PowerPoint
  • Keyboarding speed of 55 wpm
  • Task prioritization
  • Customer service excellence
  • Team collaboration
  • Effective communication with staff and customers

Certification

  • TLR (Transfer, Lifting, Reposition)
  • Food Safe – Level 1
  • Personal Care Worker Course
  • OHS Standard First Aid, CPR-C and AED
  • Medication Assistance Course

References

Available upon request

Timeline

Care Aide

Kensington Gentle Care Home
09.2024 - Current

Continuing Care Aide

Trinity Manor
09.2024 - Current

Production Worker

Maple Leaf Foods
06.2024 - 09.2024

Childcare Provider/Business Owner

Ingrace Daycare
09.2022 - 06.2024

Barista

Starbucks
08.2021 - 04.2022

Culinary Worker

Subway
08.2017 - 04.2019

Sandwich Artist

Subway
08.2013 - 09.2018

Sandwich Artist

Subway
08.2011 - 08.2013

Medical Administrative/Clinical Assistant -

Saskatoon Business College
Gracelda Sanico