Grace Zimiga
sacramento
Summary
Dynamic and attentive professional with a proven track record at Allied Universal Security, adept in incident reporting and cultivating a welcoming atmosphere. Skilled in CCTV monitoring and delivering exceptional customer service, I excel in fast-paced environments, ensuring safety and enhancing customer experiences without compromising on efficiency.
Overview
7
7
years of professional experience
Work History
Security Officer
Allied Universal Security
07.2022 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Cashier Assistant
Shell Gas Station
02.2020 - 06.2020
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
Barista
Starbucks, Barista
08.2017 - 12.2018
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
High School Diploma -
Vallejo High School
Vallejo, CA06-2018
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV monitoring
Timeline
Security Officer
Allied Universal Security
07.2022 - Current
Cashier Assistant
Shell Gas Station
02.2020 - 06.2020
Barista
Starbucks, Barista
08.2017 - 12.2018
High School Diploma -
Vallejo High School
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