Sheena Grace Ycaza
Montreal,Canada
Summary
Age : 21 years old
Birthday : January 15, 2004
Gender : Female
Developed a comprehensive skill set in a collaborative and customer-focused environment, ready to transition to a new field. Proficient in time management and multitasking, ensuring tasks are completed efficiently and accurately, and seeking to leverage these transferable skills to contribute effectively in new professional settings.
Overview
3
3
years of professional experience
Work History
Library Receptionist
Vanier College
02.2024 - 05.2024
- Assisted in the organization and arrangement of books and library resources to ensure easy access and a tidy environment.
- Processed book loans and returns, maintaining accurate records of borrowed materials.
- Managed the check-out/check-in process for library utilities and equipment.
- Supported the management of private library rooms, including upkeep, and ensuring rooms were ready for use.
- Provided customer service to library patrons, assisting with inquiries and offering guidance on library resources.
- Maintained a quiet and organized environment for students and faculty using library services.
- Assisted with the cataloging and shelving of new books and materials.
- Collaborated with library staff to ensure efficient operation and user satisfaction.
Housekeeping Room Attendant
Hotel Le Cantlie Suites
07.2023 - 11.2023
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
- Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
Receptionist
Peluche Animalerie
08.2022 - 01.2023
- Established and maintained relationships with Individual or business customers and provide assistance with problems these customers may encounter.
- Booked clients for grooming
- Opened/closed store and managed Inventory
- Ensured that the welfare of the pets is first and for most
Cook
Caribbean Curry House
08.2021 - 12.2021
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Prepared food items in compliance with recipes and portioning control guidelines.
Day Camp Counsellor
Sylvan-Adams YM- YMHA day camp
06.2021 - 09.2021
- Worked with campers who have special needs
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Tutor
École Honoré-Mercier
01.2021 - 10.2021
- Help students to improve their french
- Assist their social and cultural integration
- Enhanced students'' understanding of subject matter by incorporating real-world examples into lessons.
- Established positive relationships with both students and parents, fostering open communication regarding academic progress and goals.
Education
High School Diploma -
Vanier College
Saint-Laurent, QC06.2026
High School Diploma -
École Honoré-Mercier
1935 Boulevard Desmarchais, Montréal, QC H4E 2B906.2022
Skills
- Problem solving
- Good communication
- Teamwork
- Time management
- Organization
- Adaptability
Languages
English
Native or Bilingual
French
Professional Working
Filipino
Native or Bilingual
Timeline
Library Receptionist
Vanier College
02.2024 - 05.2024
Housekeeping Room Attendant
Hotel Le Cantlie Suites
07.2023 - 11.2023
Receptionist
Peluche Animalerie
08.2022 - 01.2023
Cook
Caribbean Curry House
08.2021 - 12.2021
Day Camp Counsellor
Sylvan-Adams YM- YMHA day camp
06.2021 - 09.2021
Tutor
École Honoré-Mercier
01.2021 - 10.2021
High School Diploma -
Vanier College
High School Diploma -
École Honoré-Mercier
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