Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Grace Wheaton

Drayton Valley,AB

Summary

An enthusiastic Early Childhood Professional with more than 5 years of successful track record at eminent childcare facilities. Attentive, creative, and caring educator with a broad range of knowledge and expertise in program planning and supervisory capabilities. Familiar with developmentally appropriate activities and experienced in providing nurturing environments conducive to learning. Well-versed in positive reinforcement and behaviour redirections and has a keen eye for optimizing children’s experiences ensuring safe, fun, challenging, and orderly. Adaptable in coordinating with peers on team projects as well as working independently to achieve goals. Ready to bring an upbeat, warm, and personable nature to earn children’s and parents’ trust to ease anxieties and worries and foster ongoing and supportive relationships.

Overview

15
15
years of professional experience

Work History

Assistant Program Supervisor/Early Childhood Educator

Mighty Learners Centre
05.2023 - Current
  • Assisting the Executive Director and Program Supervisor in overseeing the development and implementation of children’s programs
  • Providing support to staff in carrying out programs that promote the physical, cognitive, emotional, and social development of children
  • Providing orientation to new staff
  • Co-managing staff and assisting in onboarding procedures
  • Assisting in addressing performance issues and concerns
  • Assisting in implementing security measures
  • Determining staffing needs and relieving staff to always comply with staff-child ratio requirements
  • Supervising classroom programs and working directly with children in providing developmentally appropriate play experiences
  • Participating in the planning and implementation of activities
  • Observing children for daily over health and ongoing observations for signs of potential learning or behavioural concerns and preparing written documentation for the Executive Director, Program Supervisor, parents, and/or outside agency
  • Informing the parents on an ongoing basis of the social, emotional, and physical development of the children
  • Monitoring food preparation and covering if the kitchen staff is away
  • Organizing fundraising activities.

Administrative Support III (Casual)

Drayton Valley Hospital
07.2022 - Current
  • Interviewing patients to obtain all mandatory and core data including demographic and financial information and updating information as supported by documentation
  • Greeting patients, visitors, and staff and directing them to the appropriate department within AHS sites
  • Processing registration for emergency and inpatients and pre-registrations for outpatient visits
  • Obtaining and validating coverage and financial information, completing appropriate Finance forms, and obtaining patient signatures
  • Collecting and receiving payments for facility fees and medical equipment and issuing appropriate receipts and processing deposits and petty cash on behalf of finance
  • Performing switchboard duties- includes receiving and transferring calls, paging, and announcing codes
  • Monitoring emergency panels and alerts
  • Assisting with other Health Information Management-related duties as needed.

Educational Assistant

St. Anthony School
01.2023 - 05.2023
  • Carrying out instructional programs and tutoring activities as determined by the teacher
  • Assisting teachers in getting materials and programs in place for all students
  • Assisting the teacher, as instructed, with classroom management
  • Assisting in the observation and assessment of students as requested by the teacher/supervisor
  • Supervising students in classrooms, common areas, and the playground
  • Assisting in monitoring supplementary work and independent study
  • Reinforcing learning with groups of students while the teacher works with other students
  • Assisting students as outlined in their individual program plan
  • Assisting with other duties as requested by the teacher(s) and administrator(s).

Customer Representative (Temporary Part-time)

Scotiabank
07.2022 - 11.2022
  • Servicing client accounts in day-to-day transactions including cashing checks, processing bank drafts, and inputting customer and bank data
  • Processing payments and finances held at the bank including loan payments
  • Answering questions regarding the bank’s products and services
  • Managing access to the bank vaults and safe deposit boxes
  • Replenishing and balancing cash drawers and handling and validating night deposits, correcting discrepancies
  • Tallying the full cash amount at the end of each day.

Early Childhood Educator-Level II

Early Childhood Development Centre
07.2018 - 07.2022
  • Planning weekly program activities and compiling a list of required resource materials
  • Preparing all program activities including setting up and taking down playrooms and resource materials
  • Writing anecdotal records from observation of children with accuracy and objectivity
  • Assisting children in completing activities, toileting, and self-care skills and providing any instruction- educational, social, and emotional as required
  • Supervising indoor and outdoor children’s activities ensuring safe, fun, and orderly performance
  • Informing the parents on an ongoing basis of the social, emotional, and physical development of the children
  • Sanitizing toys, keeping playrooms in order, and equipment in good condition
  • Fulfilling all duties required for daily maintenance in the program room
  • Directing and disciplining the children according to policies in accordance with Alberta Child and Family Service policies.

Customer Representative (Temporary Part-time)

Scotiabank
05.2017 - 09.2017
  • Servicing client accounts in day-to-day transaction including cashing checks, processing bank drafts, and inputting customer and bank data
  • Processing payments and finances held at the bank including loan payments
  • Answering questions regarding the bank’s products and services
  • Managing access to the bank vaults and safe deposit boxes
  • Replenishing and balancing cash drawers and handling and validating night deposits, correcting discrepancies
  • Tallying the full cash amount at the end of each day.

Junior Finance Officer (Temporary Part-time)

Drayton Valley Ford
05.2016 - 11.2016
  • Providing support to the Finance Office in processing vehicle sales financing and product sales including vehicle warranties, life, and disability insurance
  • Negotiating with banks and financial institutions to assist customers with credit applications and financing needs
  • Providing clerical support, assisting in customer contact projects and special dealership customer loyalty events.

Switchboard Operator Supervisor/Shift Leader

Intercon Messaging
02.2013 - 10.2015
  • Responding to customer requests, answering questions, and handling complaints in a direct manner
  • Devising work schedules for Operators/Agents ensuring adequate coverage of telephone switchboard at all times and positions are efficiently staffed at peak
  • Reviewing training issues (training gaps and update with the new process)
  • Delegating tasks that can be completed by Agents
  • Providing on-the-job training for new employees.

911 Dispatcher/Customer Service Representative/Tier-1 Technical Support

Intercon Messaging
11.2008 - 02.2013
  • Answering, processing, and dispatching telephone calls, relaying messages, and transferring calls as required
  • Routing emergency calls appropriately
  • Interacting with customers both in-person and over the telephone and dealing quickly and efficiently with complaints by gathering information and relaying it to a Team Leader
  • Providing software/technical support to Oil and Gas companies using a GPS tracking system
  • Updating Real-time On-Call Scheduler
  • Monitoring 2-way radios, mike phones, and Working Alone Safety and Alarm System
  • Monitoring fax and e-mail for incoming information
  • Performing other clerical duties.

Education

Early Learning and Childcare (Diploma Program) -

Northern Lakes College
06.2024

Early Learning and Childcare (Certificate Program) -

NorQuest College
01.2019

Skills

Can provide:

  • Outstanding communication abilities, interact successfully with diverse populations
  • Efficiency, reliability, confidentiality, accuracy, and accountability; adeptly manage and coordinate daily activities and office workflow, ensuring timely completion of assignments
  • Maturity, honesty, and the ability to look at challenges as opportunities; effectively make sound judgments and decisions
  • Strong organizational and leadership skills
  • Resourceful team player who excels at building trusting relationships with families and colleagues
  • Ability to manage multi-task
  • Deeply familiar with computers and technologies and adapt quickly to new programs

References

Available upon request

Languages

English
Full Professional

Timeline

Assistant Program Supervisor/Early Childhood Educator

Mighty Learners Centre
05.2023 - Current

Educational Assistant

St. Anthony School
01.2023 - 05.2023

Administrative Support III (Casual)

Drayton Valley Hospital
07.2022 - Current

Customer Representative (Temporary Part-time)

Scotiabank
07.2022 - 11.2022

Early Childhood Educator-Level II

Early Childhood Development Centre
07.2018 - 07.2022

Customer Representative (Temporary Part-time)

Scotiabank
05.2017 - 09.2017

Junior Finance Officer (Temporary Part-time)

Drayton Valley Ford
05.2016 - 11.2016

Switchboard Operator Supervisor/Shift Leader

Intercon Messaging
02.2013 - 10.2015

911 Dispatcher/Customer Service Representative/Tier-1 Technical Support

Intercon Messaging
11.2008 - 02.2013

Early Learning and Childcare (Diploma Program) -

Northern Lakes College

Early Learning and Childcare (Certificate Program) -

NorQuest College

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Grace Wheaton