Grace Wetherup
Calgary,AB
Summary
Warm and friendly individual focused on delivering exceptional support for customer needs. Enjoys working closely with team members to deliver positive guest experience. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
2
2
years of professional experience
Work History
Guest Services
Valley Ridge Golf Club
04.2022 - Current
- Greeted guests and customers upon arrival, offered assistance, and answered questions.
- Built and established positive relationships with patrons, team members and supervisors.
- Shut down facility daily by turning off lights, storing equipment and locking doors.
Hostess
Bar 1912
07.2023 - 07.2023
- Documented reservations, alerted servers, and managers of large groups and prepared seating.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Receptionist Intern
Be Well Family Care
10.2021 - 12.2021
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Confirmed appointments, communicated with clients, and updated client records.
Education
High School Diploma -
Ernest Manning High School
Calgary, AB06.2024
Skills
- Safety and Security Procedures
- Time Management
- Dynamic Communication Skills
- Reservation Planning
- Database Administration
- Customer and Client Relations
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Hostess
Bar 1912
07.2023 - 07.2023
Guest Services
Valley Ridge Golf Club
04.2022 - Current
Receptionist Intern
Be Well Family Care
10.2021 - 12.2021
High School Diploma -
Ernest Manning High School
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