Grace Tshimanga

Delivered newspapers to homes and stores accurately and on time.

• Managed delivery routes efficiently and ensured correct order distribution.

• Demonstrated strong reliability, punctuality, and early‑morning discipline.

• Provided friendly service and handled occasional customer concerns.

Facilitated customer reservations, returns, and equipment availability to enhance overall satisfaction.

• Helped customers resolve issues during stressful or unexpected situations.

• Maintained a calm, solution‑focused approach with every customer.Assisted customers with reservations, returns, and equipment availability.

• Provided bilingual support (French/English) to ensure smooth customer experiences.

• Helped customers resolve issues during stressful or unexpected situations.

• Managed phone inquiries, scheduling, and system updates.

• Maintained a calm, solution‑focused approach with every customer.Assisted customers with reservations, returns, and equipment availability.

• Provided bilingual support (French/English) to ensure smooth customer experiences.

• Helped customers resolve issues during stressful or unexpected situations.

• Managed phone inquiries, scheduling, and system updates.