Grace Tondat
Peterborough,ON
Summary
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bartender/Server
One Eyed Jacks Pub
Peterborough
03.2022 - 10.2023
- Proactively assisting with suggestions and recommendations for drinks at the bar, as well as an extensive food menu and daily specials
- Personalized service to large parties of 60+ guests.
- Operated cash register and Point of Sale (POS) system for transactions and manage accurate bar tabs and processed cash and credit card transactions.
- Performed opening and closing duties including restocking supplies and ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Effectively multitasked within fast-paced environment.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Made friendly conversation with customers to provide enjoyable bar experience.
Bartender/Supervisor
Maple Moose Pub
Peterborough
08.2021 - 01.2022
- Provided friendly and inviting guest service
- Energetically promoted drink and menu offerings
- Maintained a clean and orderly bar and restaurant environment
- Diplomatically managed interactions with all types of guests and situations
- Provided a dynamic level of service to multiple parties in a high paced restaurant while maintaining excellent customer service.
Bartender/Supervisor
St. Louis Bar & Grill
Peterborough
03.2021 - 09.2021
- Supervised staff in a fast-paced environment
- Poured wine, beer and cocktails for patrons.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Assumed increasing levels of responsibility by assisting with managerial duties such as inventory, orders, interviews and training.
Social Media Designer
Champs
Peterborough
01.2021 - 06.2021
- Championed creation and design of online menu and social media posts and stories for the restaurant's social media page
- Critical thinking to designing effective ads to promote the business and specials.
FOH Manager
Boston Pizza
Peterborough North
08.2019 - 10.2020
- Created a fun environment for staff and guests
- Supervised and oversaw staff in a fast-paced environment
- Completed various supervisory duties such as staff reviews, money management, orientations, completing liquor, wine and beer inventory and orders
- Bartending/serving, making drinks, kitchen assistance and providing a dynamic level of service to multiple parties in a high paced restaurant
- Maintained excellence in customer service.
Summer Student
Halton Region, Housing Services
Halton Hills
05.2019 - 08.2019
- Created a welcoming environment at reception
- Quickly learned and mastered administrative duties (data entry, spreadsheets, deposits and payments, updating files, distributing and organizing mail and documents)
- Proudly revamped and updated old procedure manual.
Education
Bachelor of Arts - Psychology
Trent University
Peterborough, ON05.2022
Skills
- Time Management and Self-Regulation
- Collaborator and Team Builder
- Flexible and Adaptable to Change
- Quick Learner, Eager to Learn New Skills
- Proficient in Microsoft Office, Silverware, POSiTouch and POS Systems
- Food Service
- Payment Processing
- Menu Memorization
- Food Running
- Beverage Preparation
- Outstanding Customer Service
- Organizational Ability
Certification
- Standard First-Aid & CPR/AED Level C, 01/01/24
- Smart Serve (recert), 04/25/2023
- Trans 101” Training - Canadian Mental Health Association, 07/01/19
- National Lifeguard, 05/01/18
- Swim & Lifesaving Instructor, 01/01/17
- AODA Customer Service Training, 10/01/16
- Occupational Health & Safety Awareness Training, 10/01/16
- WHMIS 2015 Refresher Training, 10/01/16
- Workplace Violence & Harassment Training, 10/01/16
Volunteer Experience
- Trent University, Orientation Week Leader, SUMMER 2019, SUMMER 2020
- Trent University, Otonabee College Cabinet Chair, 09/01/19, 05/01/20
References
References available upon request.
Timeline
Bartender/Server
One Eyed Jacks Pub
03.2022 - 10.2023
Bartender/Supervisor
Maple Moose Pub
08.2021 - 01.2022
Bartender/Supervisor
St. Louis Bar & Grill
03.2021 - 09.2021
Social Media Designer
Champs
01.2021 - 06.2021
FOH Manager
Boston Pizza
08.2019 - 10.2020
Summer Student
Halton Region, Housing Services
05.2019 - 08.2019
Bachelor of Arts - Psychology
Trent University
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