Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Grace Shokry

West Covina

Summary

Personable and dedicated with strong ability to lead and motivate teams in retail environment. Understands key retail operations, inventory management, and customer service principles, combined with skills in team supervision and sales strategies. Committed to driving store performance and ensuring customer satisfaction through effective management.

Overview

2
2
years of professional experience

Work History

Store Manager

JNJ Play Centers
06.2023 - Current
  • Assisted in daily store operations, ensuring smooth customer service and efficient workflow.
  • Learned inventory management systems to maintain optimal stock levels and product displays.
  • Supported staff training initiatives to enhance team performance and service quality.
  • Collaborated with team members to create engaging promotional displays that attract customers.
  • Contributed to maintaining a clean and organized store environment for enhanced shopping experience.
  • Engaged with customers to address inquiries and resolve issues in a timely manner.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Approved regular payroll submissions for employees.

Education

Bachelor's - Early Childhood Studies

California State Polytechnic University, Pomona
Pomona, CA
05-2027

High School Diploma -

Edgewood High School
West, CA
06-2023

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Training and mentoring
  • Team leadership
  • Store opening and closing
  • Friendly and positive

Languages

English
Native or Bilingual
Arabic
Professional Working

Timeline

Store Manager

JNJ Play Centers
06.2023 - Current

Bachelor's - Early Childhood Studies

California State Polytechnic University, Pomona

High School Diploma -

Edgewood High School
Grace Shokry