Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Grace Sabbathi

Toronto,ON

Summary

Dynamic Assistant Manager and Communications Strategist with a proven track record at Moody's Corporation, excelling in digital media and project management. Expert in elevating brand awareness and leading high-performing teams to surpass sales targets. Skilled in web content management and adept at fostering corporate communications, significantly enhancing media engagement and internal alignment.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Assistant Manager

Glentel
Toronto, ON
06.2022 - Current
  • Supervised and mentored a team of 5 sales associates, providing guidance and training to enhance performance and achieve sales targets.
  • Drove sales growth by implementing effective sales strategies, ensuring high customer satisfaction through personalized service, and addressing customer inquiries and concerns promptly.
  • Managed daily store operations, including inventory management, cash handling, and scheduling, to maintain smooth and efficient store functioning.
  • Analyzed sales metrics and performance data to identify trends and areas for improvement, and developed action plans to address these areas and boost store performance.
  • Oversaw visual merchandising and store layout to enhance product presentation and attract customers, ensuring compliance with company standards and promotional displays.
  • Resolved customer issues and employee conflicts with a focus on maintaining a positive and productive work environment.
  • Conducted training sessions for new hires and ongoing development workshops for existing staff to improve product knowledge and sales techniques.
  • Ensured adherence to company policies and procedures, including loss prevention protocols and health and safety regulations.

Communications Strategist

Moody's Corporation
01.2017 - 03.2022
  • Partnered with business units and internal stakeholders to elevate the profile of Wealth Management, Banking, and other key sectors across the enterprise.
  • Supported the execution of global town halls and other internal events by managing agendas, preparing presentations, coordinating speaking engagements, and handling post-event follow-up.
  • Developed and executed strategic communications campaigns, significantly increasing media coverage and elevating brand awareness across multiple sectors.
  • Streamlined internal communication efforts by redesigning newsletters and news hubs, improving efficiency and engagement through effective design and web content management.
  • Collaborated cross-functionally to create communication plans, driving organizational alignment across diverse business areas.
  • Leveraged media monitoring platforms (Cision, Roxhill), digital tools (Microsoft PowerPoint, WordPress, Adobe Creative Suite), and analytics platforms (Google Analytics, Salesforce) to enhance marketing strategies and communication efforts.
  • Coordinated with media outlets for proactive pitches and tracked industry trends, mitigating risks and capitalizing on opportunities in key sectors like Wealth Management, Corporate Finance, and Sovereign in Europe, Middle East, and Africa region
  • Led the promotion of key priorities and successes across Banking, Asset Management, Insurance, Corporate Finance, Project Finance, and Sovereign through creative storytelling, including internal newsletters, articles, events, and videos.
  • Managed digital employee communication channels, driving strategy and engagement globally.
  • Aligned internal communications with business priorities, ensuring relevance for a global audience while incorporating enterprise initiatives such as Environmental, Social, and Governance and Diversity & Inclusion.
  • Spearheaded media relations activities, crafting and distributing press releases, FAQs, and media statements to key outlets, enhancing external storytelling in priority

Education

GRADUATE CERTIFICATE IN STRATEGIC RELATIONSHIP MARKETING - Marketing

George Brown College
Toronto, ON
08.2023

GRADUATE CERTIFICATE IN MARKETING MANAGEMENT - Marketing Management - Marketing Communications

Seneca College
Toronto, ON
08.2022

BACHELOR OF ARTS - Journalism and Mass Communication

Guru Gobind Singh Indraprastha University

Skills

  • Web Content Management
  • Proposal Development
  • Digital Media
  • Business Development
  • Video Editing
  • Account Management
  • Project/Event Management
  • Media Relations
  • Communications
  • Social Media
  • Wealth Management
  • Banking/Imsurance
  • Financial management
  • Search Engine Optimisation

Certification

Salesforce Business Administration - SuperBadge

Hootsuite Platform Certificate

Inbound Sales and Marketing

Timeline

Assistant Manager

Glentel
06.2022 - Current

Communications Strategist

Moody's Corporation
01.2017 - 03.2022

GRADUATE CERTIFICATE IN STRATEGIC RELATIONSHIP MARKETING - Marketing

George Brown College

GRADUATE CERTIFICATE IN MARKETING MANAGEMENT - Marketing Management - Marketing Communications

Seneca College

BACHELOR OF ARTS - Journalism and Mass Communication

Guru Gobind Singh Indraprastha University

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