Grace Robinson
Grover Beach
Summary
Dedicated professional with a proven track record at Publix as well as At Home, enhancing data accuracy and team efficiency. Expert in merchandise stocking and customer assistance, demonstrating a strong work ethic and the ability to learn quickly. Achieved significant improvements in workplace organization and customer satisfaction through meticulous attention to detail and collaborative problem-solving.
Overview
3
3
years of professional experience
Work History
Scan Clerk
Publix
02.2024 - 08.2024
- Maintained a clean and organized work environment, promoting focus and efficiency among team members.
- Improved data accuracy by thoroughly reviewing scanned documents for errors and making necessary corrections.
- Collaborated effectively with other departments to resolve any discrepancies or issues related to scanned documents.
- Double-checked completed work and staged in appropriate areas for supervisor approval, final binding and product distribution.
Stocker and Cashier
At Home
08.2021 - 01.2024
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Improved customer satisfaction by promptly locating items and providing product information.
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
- Provided backup support to cashiers during peak hours, resulting in shorter wait times for customers.
- Stocked designated items on shelves, end caps and displays.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Greeted store customers and discussed needs.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand and current pricing.
Education
High School Diploma -
East Coweta
Sharpsburg, GA05-2021
Skills
- Work independently
- Willing to learn
- Work ethic and integrity
- Fast learner
- Cash handling
- Customer assistance
- Merchandise stocking
- Cash register operation
- Shelving of products
- Time management
Timeline
Scan Clerk
Publix
02.2024 - 08.2024
Stocker and Cashier
At Home
08.2021 - 01.2024
High School Diploma -
East Coweta
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