Grace Richardson
Moncton,NB
Summary
Dynamic professional with a strong background in customer service and inventory management at Shoppers Drugmart. Proven ability to enhance guest engagement through effective problem-solving and organizational skills. Recognized for maintaining high standards of cleanliness and ensuring optimal facility conditions, contributing to memorable customer experiences.
Overview
4
4
years of professional experience
Work History
Host
Fit4less
Moncton, New Brunswick
02.2025 - Current
- Performed routine checks to ensure equipment and facilities were in good working condition.
- Monitored access to facilities, enforcing entry requirements and restrictions.
- Managed wide variety of customer service and administrative tasks to resolve customer issues.
- Performed maintenance of equipment, including cleaning and restocking weights, mats, and other supplies.
Host
Fit4less
Lower Sackville, Nova Scotia
12.2023 - 01.2025
- Cleaned and sanitized locker room to complete station assignments, wiping down gym equipment and restocking supplies.
- Monitored daily operations of the facility including opening and closing procedures, cash handling tasks.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
Pharmacy Assistant
Shoppers Drugmart
Lower Sackville, Nova Scotia
04.2021 - 12.2023
- Managed and received inventory by checking deliveries, counting stock, monitoring medication expiration dates and placing orders.
- Provided filled prescriptions to customers, included medication information sheets and coordinated consults.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Responded to telephone inquiries and provided information about order status, store hours and pharmacy procedures.
- Tracked expiration dates for all drugs in stock and discarded expired items according to regulations.
- Assisted customers with prescription refills, requests for over-the-counter medications and other health care products.
Education
Diploma - Dental Hygiene
Oulton College
Moncton, NB11-2026
High School Diploma -
Millwood High School
Lower Sackville, NS06-2022
Bachelor of Science - Psychology
Dalhousie University
Halifax, NSSkills
- Customer service
- Inventory management
- Team collaboration
- Problem solving
- Guest engagement
- Organizational skills
- Time management abilities
- Efficient cleaning
References
References available upon request.
Timeline
Host
Fit4less
02.2025 - Current
Host
Fit4less
12.2023 - 01.2025
Pharmacy Assistant
Shoppers Drugmart
04.2021 - 12.2023
Diploma - Dental Hygiene
Oulton College
High School Diploma -
Millwood High School
Bachelor of Science - Psychology
Dalhousie University
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