Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
SalesAssociate
Grace Ram

Grace Ram

Marketing Executive
Brampton,Ontario

Summary

I am a highly creative and motivated marketer with experience in digital, sales, and entrepreneurial marketing. With several marketing abilities, talents, and experience, my major strengths include innovative marketing skills, organizational skills, and a determined mindset. My marketing experience spans three years and includes both digital and social media marketing. As a marketer, I've created, managed, and grown social media profiles based on their niche. I was able to successfully build social media accounts by utilizing technology to its utmost potential, such as SEO management and hashtag searches. By allowing me the opportunity of joining your company, I am confident that I will use my skills and talents to assist your firm in growing and becoming even more successful.

Overview

3
3
years of professional experience
4
4
Certification

Work History

Cashier/ Salesperson

07.2023
  • Present, promote and sell products/services to existing and prospective customers
  • Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
  • Establish, develop and maintain positive business and customer relationships
  • Use cash registers to manage consumer transactions
  • Scan goods to confirm pricing is correct
  • Collect payments, whether cash or credit
  • Provide receipts, refunds, change, or tickets
  • Use coupons
  • Resolve client issues, assist them, and provide necessary information
  • Greet customers as they enter and exit the store
  • Maintain clean and neat checkout areas
  • Track transactions on balance sheets and indicate any inconsistencies
  • Handle merchandise returns and exchanges

Marketing & Community Engagement Assistant

Diabetes Canada
03.2023 - 04.2023
  • Email Marketing
  • Research and select a target market for what the company offers
  • Reached out to companies at the request of the silent auction
  • Created a training model for future students that includes visual maps, time management, and structured examples
  • Used Canva to create promotional posts for the social media accounts mainly Instagram
  • Worked within budget parameters to develop and implement marketing strategies by analyzing key data and consumer demographics, increasing revenue [Number]%

Recruitment Consultant

Topnotch Employment Services
10.2021 - 01.2023
  • Recruiting employees for clients
  • Using professional phone etiquettes to answer phone calls
  • Payroll reconciliation for employees that work through the agency
  • Organizing employee files and documents
  • Daily customer service to walk-ins and booked appointments
  • Using professional and trained skills to navigate through resumes and choose the most suitable candidate for the position
  • Participating and interviewing employees in Job fairs
  • Prepared daily and monthly reports for clients
  • Created promotional posts on Canva for the Business Social media pages which included Facebook and Instagram.

Clerical Officer

National Insurance Scheme
11.2020 - 08.2021
  • Maintain daily front-office activities, such as welcoming clients, answering phone calls, and accurately conducting responsibilities for medical, dental and life insurance
  • Coordinate benefits processing tasks including enrollments, payment processing and plan changes for new and existing employees
  • Provide excellent customer service by educating employees and answering queries relating to benefits and plans
  • Manage employee benefit files by organizing, filing, and maintaining database systems
  • Filed client files according to insurance number
  • Assisted the secretary with the annual budgeting
  • Performed many daily day to day enquires on the database whether it be to log a claim or see the current status if the claim
  • Assisted elderly people and blind people with signing their documents by showing them where exactly to sign whether it be by explanation, sight or hearing
  • Worked in a team to help customers whose inquiries were more advanced than the others.

Entrepreneur

06.2020 - 08.2021
  • Started owned and operated a successful small business after the Covid-19 pandemic started
  • Sewed cloth face masks for customers
  • Custom fabric painted hand made masks with a variety of different art designs and face size masks
  • The business was entirely run online on two main social media platforms which were Facebook and Instagram
  • Packaged products using customized gift bags with the business logo
  • Delivered products to customers and offered different pick up locations based on the customers preferences in terms of convenience
  • Purchased products from online stores in foreign countries and resold them for a higher but still reasonable price
  • Fabric painted designs on T-shirts and Hats along with cloth face masks

Education

Business Marketing -

Humber College

Skills

Excellent interpersonal, customer service, leadership, and organizational abilities, thriving within detail-oriented environments
Digital Marketing
Paid and Organic Social Media
Graphic Design
Website Designing, Website Analytics and SEO Management
Content Creator Strategist

Accomplishments

CERTIFICATIONS

  • Google Ads Certification
  • Social Media marketing Certification
  • SEO Certification

Certification

Google Ads Certification Social Media marketing Certification SEO Certification

Timeline

Cashier/ Salesperson

07.2023

Marketing & Community Engagement Assistant

Diabetes Canada
03.2023 - 04.2023

Recruitment Consultant

Topnotch Employment Services
10.2021 - 01.2023

Clerical Officer

National Insurance Scheme
11.2020 - 08.2021

Entrepreneur

06.2020 - 08.2021

Business Marketing -

Humber College

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Grace RamMarketing Executive