Overview
Work History
Education
Skills
Timeline
Generic

Grace Pozen

San Francisco,CA

Overview

8
8
years of professional experience

Work History

Preschool Teacher's Assistant

The San Francisco School
09.2023 - Current
  • Prepared for lessons by gathering educational materials and setting up equipment.
  • Supported 20 children's social and emotional development by encouraging understanding of others and positive self-concepts.
  • Interacted with children one-on-one and in small groups to enhance and support learning activities.

Barista Shift Lead

Loquat Bakery
10.2022 - 07.2023
  • Created efficient and friendly coffeehouse experience through customer service, beverage preparation, and presentation while maintaining cleanliness and sanitation of space.
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
  • Monitored food preparation, production, and plating for quality control.

Special Education Instructional Assistant

Avalon Academy
08.2022 - 10.2022
  • Provided direct care and educational supports to students in an adapted learning environment.
  • Supported student learning objectives through personalized and small group assistance.
  • Cared for students during activities of daily living (e.g. feeding, toileting).
  • Stayed up to date with the students’ health protocols.

Supervising Barista

The Green Bean
08.2018 - 05.2022
  • Created a wide variety of hot and cold drink and maintained positive costumer experiences in a student-run coffee house.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Trained 20 new employees, sharing knowledge and expertise of coffees, teas and merchandise.

Front of House Manager

Garibaldy Restaurant And Cafe
05.2021 - 10.2021
  • Engaged with costumers, took orders, ran dishes, bused tables, and completed barista tasks
  • Managed front of house inventory and trained incoming baristas
  • Resolved guests complaints while maintaining positive customer environment.

Field Organizer

Gina Ortiz Jones For Congress
09.2020 - 11.2020
  • Managed, organized, and recruited 200 action shifts and retained volunteers on behalf of Congressional candidate.
  • Managed and trained 2 fellows.
  • Conducted daily direct voter contact and completed weekly dial goals.

Paid Summer Intern

Brennan Center For Justice
06.2020 - 08.2020
  • Researched, wrote and edited professional-level policy and advocacy documents for the DC Core Team.
  • Produced Excel spreadsheets and updates with latest information.
  • Produced high-quality documents, spreadsheets and presentations for internal needs using PowerPoint

Summer Intern

D.C. Volunteer Lawyers Project
06.2017 - 08.2017
  • Assisted lawyers during pro-bono services provided to victims of domestic violence, including weekly intake at walk-in clinics, attending court appearances, and assisting families.
  • Researched, wrote, and presented on cases.
  • Completed office projects related to on-going cases.

Education

Bachelor of Arts - Politics, With Honors

Occidental College
Los Angeles, CA

Skills

  • CPR and First-Aid Certified
  • Strong Research and Writing
  • Verbal and Written Communication
  • Attention to Detail
  • Logical Reasoning
  • Technologically-Savvy
  • Training and Mentoring

Timeline

Preschool Teacher's Assistant

The San Francisco School
09.2023 - Current

Barista Shift Lead

Loquat Bakery
10.2022 - 07.2023

Special Education Instructional Assistant

Avalon Academy
08.2022 - 10.2022

Front of House Manager

Garibaldy Restaurant And Cafe
05.2021 - 10.2021

Field Organizer

Gina Ortiz Jones For Congress
09.2020 - 11.2020

Paid Summer Intern

Brennan Center For Justice
06.2020 - 08.2020

Supervising Barista

The Green Bean
08.2018 - 05.2022

Summer Intern

D.C. Volunteer Lawyers Project
06.2017 - 08.2017

Bachelor of Arts - Politics, With Honors

Occidental College
Grace Pozen