Detail-oriented and methodical professional with excellent accounting knowledge, mathematical skills, and proficiency in accounting software.
Overview
30
30
years of professional experience
Work History
administrative assistant/cust serv
Charbonneau Floral Ltee
02.2020 - Current
Handling of all customer disputes, accounts receivable, discount and deductions verifications on deposits, entering customer deposits, audits of all claims received from customers, verification of all data
Staff Auditor
PRGX Canada Corp
06.2011 - 10.2019
Audited all documentation for large customer accounts (ex: Metro, Sobeys, Rona) and assessed the accuracy of recorded information
Locating all transaction errors throughout the audit year
Post audit amounts for our customer generated a large volume of profit for the customers we audited
Audited information and implemented data into the system using SAP system
Communicated audit findings by preparing and disseminating final reports to supervisors
Evaluated all data and errors
Ex: of error findings included: pricing, contracts and promotion rebates errors
Communicated with the vendors being audited via phone and email regarding the post audit totals and explaining all the information we have analyzed and sent to them regarding their invoice they received
Organization of all supporting documentation for a full review of all the information required in order to begin the audit process
Using Mailtrax email system in order to be able to confirm the post audit error located for each vendor working on for each individual customer
Using Excel to create spreadsheets, for all totals and calculations regarding the audit in progress
Facilitated successful audits through sound and thorough documentation
Conducted and documented audits for many companies within the post audit time period frame
Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures related to the audit process
Verify and review forms and reports for compliance with company regulations and procedures
Calculated and verified all figures, calculations and documents
Reviewed and reconciled discrepancies in all accounts and financial documentation during the audit process
Secured positive customer satisfaction ratings by resolving issues efficiently
Gathered information and entered data in computer before beginning the audit procedures for each post audit period
Reason for leaving: Global Reorganization
Accounting/ Administrative
J.J. MARSHALL INC
10.2008 - 06.2011
Calculated and verified all figures, calculations and documents
Streamlined operational efficiencies, using accounting software to record, store and analyze information
Maintained accounts receivable documentation electronically and on paper
Investigated and resolved collections and billing disputes with tact and efficiency, reducing outstanding accounts receivable
Prepared and mailed client invoices within expected timeframes to promote likelihood of on-time payments
Generated monthly statements for accounts receivable operations
Calculated estimated weekly invoicing, prepared and posted payments and followed up on all aged receivables
Resolved collections by examining customer payments, payment history and coordinating contact with collections
Coded invoices and other records to maintain organized and accurate records
Answered inbound calls to provide information, answer questions or discuss payment options
Processed weekly invoicing, including posting and reconciling payments and addressing all aged receivables
Reached out to vendors and customers in order to resolve account problems
Distributed invoices using postal mail, email or digital transmissions
Updated receivables by totaling unpaid invoices
Examined customer payment history and coordinated collections arrangements
Maintained inventory and supply levels to manage production workflows
Kept detailed records of product inventory, diligently managing order availability and record accuracy
Costing reports for president
Sales expense accounts summary for salesmen
Used Accpac accounting system for all accounting procedures
Reason for leaving: Would like a closer employment to home
Administration
SONIC INNOVATIONS
10.2005 - 05.2007
Assisted with administrative tasks, including filing, answering phones
Entering all customer orders in the computer system on a daily basis
Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current
Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence
Processed and documented transactions in company database
Answered customer account inquiries and provided resolution
Verified accuracy of information and executed clarification of orders
Received, reviewed and entered customer orders timely
Inspected outgoing packages and documents to verify conformance to customer order requirements and requests
Verified client information and validated data before creating shipping paperwork and internal documents
Reason for leaving: Wanted an accounting position
Secretary/assist controller
04.2001 - 10.2003
Contacted customers to collect outstanding payments, negotiated installment methods and processed payments
Assisting controller with accounting duties
Assisting president with all new quotations for customers
Created and managed electronic customer records, encompassing data entry and administrative functions related to billing and accounts receivable
Monitored financial bookkeeping for accuracy and compliance, resolving identified discrepancies
Performed billing, collection and reporting functions
Produced professional and error-free letters, presentations and spreadsheets
Verified credit posting, transactions and reconciled journal entries
Paid vendors and regularly, maintaining relationships with sellers
Maintained detailed and accurate ledgers and documents to accurately communicate payment needs to clients
Charged expenses to appropriate accounts by evaluating all transactions and recording entries
Tracked expenses and entered deposits into accpac system while reconciling monthly bank accounts to verify accuracy
Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital files
Prepared bank statements, deposits and other forms with accuracy and speed
Accurately tracked, verified and approved accounts payable and accounts receivable invoices and total balances into financial software, conducting monthly balance sheet reviews to reconcile variances
Reviewed bank account statements to reconcile accounts by documenting correct financial information in general ledger
Prepared accurate financial reports by collecting, analyzing and summarizing account information
Processed journal entries, online transfers and payments
Reconciled bank statements and credit cards monthly
Verified, allocated and posted transactions in journals and computerized systems from documents such as invoices, receipts and reports
Completed daily computer backups, checked for viruses and updated programs
Researched and resolved collections and billing disputes with tact and efficiency
Reviewed vendor invoices and expense reports, identifying discrepancies
Verified vendor accounts by reviewing documentation, rectifying issues and contacting accountholders
Prepared and mailed client invoices within expected timeframes to promote likelihood of on-time payments
Coded invoices and other records to maintain organized and accurate records
Automated office operations, managing client correspondence, record filing and data communications
Maintained accounts receivable documentation electronically and on paper
Reconciled monthly checks for accurate bank statement distribution
Accounting and administration
ROI DE LA MER
06.1995 - 12.2000
Company Overview: Company Closure
Accurately tracked, verified and approved accounts payable and accounts receivable invoices and total balances into financial software, conducting monthly balance sheet reviews to reconcile variances
Coded invoices and other records to maintain organized and accurate records
Prepared bank statements, deposits and other forms with accuracy and speed
Processed end-of-day paperwork using Dynacom Software, verifying deposits and rectifying discrepancies
Managed weekly inventory and supply tracking, noting items requiring reorder
Verified vendor accounts by reviewing documentation, rectifying issues and contacting accountholders
Investigated and reconciled issues and discrepancies in automated supply accounting system
Reviewed bank account statements to reconcile accounts by documenting correct financial information in general ledger
Reconciled all bank and credit card accounts
Processed customer payments and set up payment plans
Reviewed vendor invoices and expense reports, identifying discrepancies
Processed bank reconciliations and financial reports to verify practice of proper due diligence
Processed journal entries, online transfers and payments
Researched and resolved collections disputes to maintain customer relationships
Prepared and mailed client invoices within expected timeframes to promote likelihood of on-time payments
Calculated and verified all figures, calculations and documents
Increased efficiency and alleviated workloads by creating new Excel-based financial recording system
Researched and resolved collections and billing disputes with tact and efficiency
Maintained accounts receivable documentation electronically and on paper
Assessed data and information to check entries, calculations and billing codes for accuracy
Reconciled monthly checks for accurate bank statement distribution
Completed daily computer backups, checked for viruses and updated programs
Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital files
Reconciled bank statements and credit cards monthly
Verified, allocated and posted transactions in journals and computerized systems from documents such as invoices, receipts and reports
Followed detailed end of month accounting procedures to verify proper balancing of all accounts and readiness for new month
Company Closure
Education
BUSINESS MANAGEMENT CERTIFICATE -
Concordia University
Office Specialist Certificate - Business
The Business Centre
Montreal, Qc
01-1992
HIGH SCHOOL DIPLOMA -
John F. Kennedy High School
06-1988
Skills
EXCEL
POWERPOINT
MICROSOFT WORD
WORD
ACCOUNTING
Accounting and bookkeeping
Audit Tracking
Data entry
Vendor relationships
SAP
Invoicing and billing
Accounts payable
Account reconciliation
Microsoft Word
Excel
Access
Powerpoint
Accpac
Simply Accounting
Dynacom
Citrix
Inventory keeping up to date
Administrative support
Time management
Microsoft Excel
Microsoft outlook
Customer and client relations
Computer proficiency
Customer relations
Critical thinking
Strong problem solver
Scheduling
Documentation and recordkeeping
Microsoft Office Suite
Office management
Database entry
Professional communication
Dedicated team player
Excel spreadsheets
Recordkeeping
Verbal communication
Data organization
Deadline oriented
Records management
Professional and mature
Invoice processing
Documentation and reporting
Microsoft PowerPoint
Prioritization
Resourceful
Confidential document control
Internal communications
Internet research
Business administration
Bookkeeping
Coordination
Writing reports
Inventory systems
Correspondence writing
Additional Information
Self-Starter, task oriented individual, Motivated to be a productive and major contributor, Ability to work independently and work well with people at all levels, Good overall communication in English, French and Italian, Detail-oriented and methodical with excellent accounting knowledge, Diligent about keeping records current with accurate expense tracking and invoice processing, Highly organized, proactive and responsible professional, Offering careful documentation and mathematical skills to challenging future positions, Dedicated to fantastic client services, on-time payments and detailed documentation, Friendly and careful worker known for resourcefulness and reliability, Resourceful, meticulous accounting professional with over 20 years of experience, Team player with strong technical proficiency and commitment to accuracy in financial data entry and record keeping, Forward-thinking leader seeking to leverage background into accounting role with established organization, Expert at proofreading, identifying mistakes quickly and informing supervisors of issues for error-free accounting