Grace Pearson
Summary
Enthusiastic, friendly restaurant server seeking a seasonal position. With over three years of experience in the hospitality industry, I have developed skills in providing exceptional service to a diverse clientele. I can manage large sections and have frequently achieved sales of over $3500 in a shift. I am committed to customer satisfaction, which has been reflected in verbal and written positive customer feedback. I am eager to bring my strong work ethic and skillset to your team!
Overview
8
8
years of professional experience
Work History
Server
Nubo Kitchen + Bar
Victoria, Bc
03.2022 - Current
- Ensuring guests feel welcome and satisfied with their experience from start to finish by greeting, seating, and serving guests in a friendly and hospitable manner, going above and beyond to ensure guests are happy
- Maintaining extensive product knowledge to make recommendations and explain cultural dishes to guests
- Working as a team player to ensure guests in all sections are receiving adequate service
- Bartending and helping create cocktails for the menu
- Training new staff
Server & Support Staff
Irish Times Pub
Victoria, Bc
08.2020 - 02.2022
- Serving 15+ table sections in a busy, high-volume establishment
- Maintaining excellent customer service while working efficiently under pressure
- Working 12+ hour shifts
- Was the first ever support staff to get moved up into a serving position after less than a year working as support staff
- Worked in both host and food running positions before serving
Volunteer
Our Place Society
Victoria, Bc
09.2021 - 06.2023
Post Construction Cleaner
Diamond Edge Cleaning
Victoria, Bc
09.2019 - 09.2020
FOH Crew Member
Noodlebox
Victoria, Bc
08.2019 - 08.2020
Salesperson
Pandora Jewelry
Victoria, Bc
09.2018 - 08.2019
FOH & BOH Crew Member
McDonalds
Victoria, Bc
06.2016 - 09.2018
Education
Bachelor of Arts - Sociology
University of Victoria
Victoria, BC12-2025
Associate of Arts - Social Work
Camosun College
Victoria, BC04-2023
High School Diploma -
Mount Douglas Secondary
Victoria, BC06-2019
Skills
- 3 Years of serving experience
- Minor bartending experience
- Working efficiently under pressure
- Excellent customer service
- Sales techniques
- Interpersonal & listening abilities
- Organizational & time-management skills
- Team Player
Qualifications
Serving it right certificate
References
Maeve Burke, Manager (778)679-1857
Kara Anderson, Manager (647)224-0871
**Further references available upon request**
Timeline
Server
Nubo Kitchen + Bar
03.2022 - Current
Volunteer
Our Place Society
09.2021 - 06.2023
Server & Support Staff
Irish Times Pub
08.2020 - 02.2022
Post Construction Cleaner
Diamond Edge Cleaning
09.2019 - 09.2020
FOH Crew Member
Noodlebox
08.2019 - 08.2020
Salesperson
Pandora Jewelry
09.2018 - 08.2019
FOH & BOH Crew Member
McDonalds
06.2016 - 09.2018
Bachelor of Arts - Sociology
University of Victoria
Associate of Arts - Social Work
Camosun College
High School Diploma -
Mount Douglas Secondary
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