GRACE DEBORAH OTIENO
London,Ontario
Summary
Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
1
1
Certification
Work History
Salesperson
Self employed
11 2017 - 3 2022
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Worked to build relationships with customers and built potential for additional sales.
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
- Provided product benefits and advantages and discussed pricing with interested parties.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Networked within community to build and nurture successful relationships with new and long-term customers.
- Located merchandise across various stores to address customer needs.
- Improved customer service and telecommunication skills to build lasting relationships.
- Managed customer accounts to secure customer satisfaction and repeat business.
Volunteer
Kenya national bureau of statistics
3 2011 - 6 2011
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Guided troubled individuals to tools and resources necessary for healing.
- Represented organization positively and professionally while providing community with much-needed services.
Education
Diploma - Public Relations
University of Nairobi Kenya
8 . 2014
Certificate in salesmanship - undefined
Victory Commercial Institute
July 2005
Kenya Certificate of Secondary Education -
St. Teresa secondary school
December 2001
Skills
- Time management
- Relationship building
- Team collaboration
- Interpersonal relationship
- communication skills
- organizational skills
Certification
Volunteer.
Research data collection, interviewing, data interpretation, and data entry fromMarch. 2011 to June 2011.
Languages
English
Elementary (A2)
Swahili
Native Language
Timeline
Salesperson
Self employed
11 2017 - 3 2022
Volunteer
Kenya national bureau of statistics
3 2011 - 6 2011
Diploma - Public Relations
University of Nairobi Kenya
Certificate in salesmanship - undefined
Victory Commercial Institute
Kenya Certificate of Secondary Education -
St. Teresa secondary school
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