Grace Olabode
Toronto,Ontario
Summary
I am a highly resourceful, enthusiastic, flexible, and innovative professional with extensive experience in the retail sales environment. Looking for a part-time Sales Associate job that enables me to leverage my good teamwork and customer service skills to provide an engaging and fantastic shopping experience to customers while maintaining a positive and professional work environment
Overview
7
7
years of professional experience
Work History
Sales Associate
Mango Nigeria
09.2019 - 01.2023
- Answered customer questions with expert level of product knowledge, helped locate merchandise, and promoted key items.
- Engaged in friendly conversations with customers to better uncover individual needs.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, currency, payment cards, refunds, and receipts for customers.
Sales Representative
Lacoste
08.2017 - 07.2019
- Developed and maintained a comprehensive understanding of the company's products, and services to enhance sales presentations.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Engaged fully in training sessions related to sales, customer experience, and overall retail, as well as attending team meetings as necessary.
Secretary
Legal Lens
01.2016 - 02.2017
- Handled confidential documents and maintained their proper organization
- Provided administrative support, including answering phone calls, responding to emails, and preparing correspondence.
- Answered multi-line phone system and enthusiastically communicated with callers.
- Scheduled appointments and conducted follow-up calls.
- Maintained daily report documents, memos, and invoices.
Education
Post-Degree Certificate - Project Mnagement
Humber College
Toronto, ON08.2023
Bachelor of Arts - International Studies And Diplomacy
University of Benin
Benin, Nigeria08.2017
Skills
- 5 years of experience in retail
- Strong organizational and time-management skills
- Appetite to continuously learn and grow
- Exceptional communication and interpersonal skills
- Thrive in a fast-paced sales environment
- Ability to work independently and as part of a team
- Detail-oriented and able to handle multiple tasks simultaneously Passion for providing excellent service and outstanding customer experiences
Timeline
Sales Associate
Mango Nigeria
09.2019 - 01.2023
Sales Representative
Lacoste
08.2017 - 07.2019
Secretary
Legal Lens
01.2016 - 02.2017
Post-Degree Certificate - Project Mnagement
Humber College
Bachelor of Arts - International Studies And Diplomacy
University of Benin
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