Summary
Work History
Education
Skills
Timeline
Certification
long walks listening to a good podcast
Languages
Overview
Generic

Grace Njoroge

North York,ON

Summary

Highly motivated individual with a strong foundation in providing support to individuals facing Socioeconomic Challenges, Health and Well-being Challenges, and Social and Integration Challenges. Proven ability to build strong rapport with clients, actively listen to their needs, and provide empathetic support. Possessing excellent communication, interpersonal, and organizational skills, I am equipped to navigate complex situations, connect clients with essential resources, and advocate for their well-being. Eager to leverage my skills and experience to contribute to the success of clients in achieving their social service goals."

Work History

Engagement Support Worker(Placement to Relief)

Madison Community Services
Toronto, ON
09.2023 - Current
  • Conducted intake assessments gathering information on clients' medical history, mental health status, and social support systems.
  • Provided crisis intervention and emotional support to clients living with mental health challenges.
  • Documented client interactions, progress notes, and treatment plans in compliance with confidentiality protocols and organizational policies.
  • Assisted in medication management, adhering to prescribed regimens.
  • Conducted daily wellness checks , assessing clients' physical, mental, and emotional well-being and addressing concerns.
  • Collaborated with other professionals, providing holistic care and support to clients.
  • Catered to the basic needs of clients, and assisted with activities of daily living, meal preparation, and personal hygiene.
  • Participated in workshops and training sessions, enhancing skills and knowledge in mental health support and advocacy.

Security Guard/Switchboard Operator

Baycrest hospital
Toronto , Ontario
06.2023 - Current
  • Ensured the safety and security of Backrest Hospital.
  • Responded promptly and compassionately to crisis situations.
  • Conducted thorough investigations into incidents within the hospital, documenting findings.
  • Accurately documented daily activities, including routine checks, incidents, and notable interactions.
  • Facilitated effective communication by directing calls to appropriate professionals, and provided assistance as needed.
  • Administered basic first aid as necessary.

Resident Support Aid

AgeCare Westbury
Etobicoke, ON
07.2020 - 05.2022
  • Provided comprehensive support to residents in their daily activities.
  • Assisted residents with personal hygiene tasks, promoting their dignity and independence.
  • Administered medications according to prescribed schedules and protocols, while maintaining accurate records to ensure compliance and safety.
  • Facilitated social activities and recreational opportunities promoting companionship, mental stimulation, and emotional well-being among residents.
  • Ensured the safety and security of residents by monitoring their surroundings, identifying potential hazards, and promptly addressing any concerns or emergencies.
  • Worked closely with other members of the care team, including nurses, therapists, and social workers, to coordinate care plans and address individual resident needs effectively.
  • Advocated for residents' rights and preferences, empowering them to make informed decisions about their care and actively participating in their treatment and support plans.

Education

Social Service Worker

Humber College
Etobicoke, ON

Skills

Assess and respond to individuals experiencing crises or traumatic events effectively

Proficiency in active listening, empathy, and rapport-building

Knowledge of coordinating services, resources, and referrals to meet diverse needs

Understanding of relevant laws, regulations, and policies governing social services and human rights

Awareness of cultural diversity and its impact on beliefs, values, and behaviors

Understanding of various mental health disorders, treatment approaches, and recovery principles

assess complex situations, identify needs, and develop practical solutions

Timeline

Engagement Support Worker(Placement to Relief)

Madison Community Services
09.2023 - Current

Security Guard/Switchboard Operator

Baycrest hospital
06.2023 - Current

Resident Support Aid

AgeCare Westbury
07.2020 - 05.2022

Social Service Worker

Humber College

Certification

  • First Aid and CPR
  • Harm Reduction

long walks listening to a good podcast

The best way for me to grow withing is always successful when i am in my thoughts. This is life changing when you are truthful and able to be real with yourself. I can pray while i walk, talk to self or reminisce on the process i am in. I have learned that you never stop growing and changing and embracing the change brings light today for we do not know of tomorrow.

Languages

Swahili, Kikuyu

Overview

5
5
years of professional experience
1
1
Certificate

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Grace Njoroge