Grace Munini
Toronto,ON
Summary
Efficient and reliable housekeeper with over 5 years’ experience ensuring that rooms are well cleaned according to the company’s standard . Fast learner who can coupe up with the systems and working environment . Always open to learn new things.
Overview
5
5
years of professional experience
Work History
House Keeping
Sidra Hospital
05.2016 - 04.2019
- Cleaning and sanitizing rooms, restrooms, and other work spaces
- Vacuuming, sweeping, and mopping floors, carpets, and rugs
- Dusting and polishing furniture and lighting fixtures
- Making beds and changing linens
- Replenishing food supplies, toiletries, towels, and room accessories
- Collecting and disposing of trash and wastebaskets
- Notifying managers of necessary repairs
- Assisting guests when necessary
- Clean more than 10 rooms with in 10 hours
- Conducted regular room inspections to verify compliance with housekeeping standards
- Managed laundry sorting, washing, drying, and ironing
- Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas
- Increased employee performance through effective supervision and training
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust
- Evaluated employee performance and developed improvement plans
- Selected most suitable cleaning materials for different types of linens, furniture, flooring and surfaces
- Established and enforced safety protocols and guidelines for staff
- Prepared and submitted reports to demonstrate staff productivity and areas of improvement
House Keeping
Jordan Residence
03.2014 - 03.2016
- Cleaning and sanitizing rooms, restrooms, and other work spaces
- Vacuuming, sweeping, and mopping floors, carpets, and rugs
- Dusting and polishing furniture and lighting fixtures
- Making beds and changing linens
- Replenishing food supplies, toiletries, towels, and room accessories
- Collecting and disposing of trash and wastebaskets
- Notifying managers of necessary repairs
- Assisting guests when necessary
- Clean more than 10 rooms with in 10 hours
- Conducted regular room inspections to verify compliance with housekeeping standards
- Managed laundry sorting, washing, drying, and ironing
- Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas
- Increased employee performance through effective supervision and training
- Established and enforced safety protocols and guidelines for staff
Education
Certificate - First Aid
St. John
Nairobi, Kenya 11.2021
High School Diploma -
Mugaga Wagatonye
Kikuyu, Kenya 11.2006
Skills
- Training on First aid at StJhon Ambulance
- Time management skills
- Attention to detail
- Good communication skills
- Interpersonal skills
- Flexible to different conditions
Timeline
House Keeping
Sidra Hospital
05.2016 - 04.2019
House Keeping
Jordan Residence
03.2014 - 03.2016
Certificate - First Aid
St. John
High School Diploma -
Mugaga Wagatonye
Similar Profiles
JOTHY BALAKRISHNANJOTHY BALAKRISHNAN
Registered Nurse, Cardiovascular ICU at Sidra hospitalRegistered Nurse, Cardiovascular ICU at Sidra hospital
Sarah OkashahSarah Okashah
Trainee Genetic Counselor at HMC and Sidra hospitalTrainee Genetic Counselor at HMC and Sidra hospital
Rima DahabieeRima Dahabiee
Executive Assistant at Women, Critical, SIDRA HospitalExecutive Assistant at Women, Critical, SIDRA Hospital
Angelica AbuqueAngelica Abuque
Home Childcare Provider at BRADLEY MAZDAHome Childcare Provider at BRADLEY MAZDA
Shana KhoshnawShana Khoshnaw
Tutor at Toronto District School BoardTutor at Toronto District School Board