Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Grace Mungai

Calgary,AB

Summary

Compassionate and dedicated Personal Support Worker with extensive experience at Life Services Alternatives, skilled in mobility assistance and emotional support. Proven ability to enhance client independence and wellbeing through effective communication and personalized care strategies. Committed to fostering positive relationships and ensuring safety in diverse environments.

Healthcare professional with solid history of delivering exceptional personal support and care. Known for collaborative approach and reliable in adapting to changing needs. Adept in patient care and communication, embodying empathy and attentiveness.

Overview

4
4
years of professional experience

Work History

Personal Support Worker

Life Services Alternatives
01.2023 - 06.2025
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted clients with daily living activities, promoting independence and wellbeing.
  • Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
  • Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Provided emotional support to patients and their families during difficult times, fostering positive relationships.
  • Trained and coordinated work of new support workers.

Support Worker

Dementia Village
01.2021 - 06.2025
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
  • Promoted independence among clients through skill-building exercises and goal-setting initiatives.
  • Collaborated with interdisciplinary teams to develop and implement individualized care plans for each client.
  • Facilitated community integration for clients by organizing social outings, recreational activities, and educational opportunities.
  • Conducted home visits to assess client living conditions and recommend improvements for better quality of life.
  • Devised and implemented community-based programs to promote mental health awareness.

Autism Support Associate

Burnsville Autism Centre
03.2022 - 12.2023
  • Increased family involvement in the support process by providing regular updates on client progress, offering guidance on home-based interventions, and encouraging collaborative goal-setting efforts.
  • Provided one-on-one support for individuals with autism, fostering independence and self-confidence in daily activities.
  • Maintained safe environments for clients through regular assessments of potential hazards and proactive risk management strategies.
  • Demonstrated adaptability and flexibility in responding to the diverse needs of clients with autism, adjusting support strategies as needed for optimal outcomes.
  • Contributed to the development of program-wide policies and procedures that prioritized client safety, confidentiality, and individualized care.
  • Established trusting relationships with clients by consistently providing empathetic support and understanding their unique needs.
  • Managed accurate documentation of client progress, ensuring timely updates to care plans and effective communication with families and other stakeholders.
  • Reduced aggressive behaviors in clients through consistent implementation of positive behavior support plans.
  • Supported clients in achieving personal goals by implementing structured routines and clear expectations.
  • Supported clients'' emotional well-being by actively listening to concerns, validating feelings, and offering appropriate coping strategies when needed.
  • Implemented research-based interventions and strategies to support positive behavior and social-emotional development.
  • Facilitated groups to address specific needs such as grief and loss, anger management and social skills.
  • Ensured continuity of care during staffing changes or crisis situations by maintaining detailed records of each client''s preferences, needs, and ongoing treatment plans.

Education

First Aid Cpr - FIRST AID CPR

ST MARK JAMES FIRST AID TRAINING CENTRE
Calgary, AB
06-2025

Associate of Arts - Teaching

Kenya Technical Trainers College
Kenya
01-2015

Associate of Arts - Fashion Design

Rift Valley Institute of Science Education
Kenya
12-2014

Skills

  • Mobility assistance
  • Dementia care
  • Social support
  • Privacy and confidentiality
  • Housekeeping tasks
  • Verbal and written communication
  • Disability support
  • Life skills training
  • Toileting assistance
  • Client dressing
  • Elderly care
  • First aid and safety
  • Hoyer lifting equipment
  • Incident reporting
  • Rehabilitation assistance
  • Meal planning
  • Verbal and written communication skills
  • Housekeeping
  • COVID-19 safety policies
  • Physical therapy support

Languages

English
Professional Working

Timeline

Personal Support Worker

Life Services Alternatives
01.2023 - 06.2025

Autism Support Associate

Burnsville Autism Centre
03.2022 - 12.2023

Support Worker

Dementia Village
01.2021 - 06.2025

First Aid Cpr - FIRST AID CPR

ST MARK JAMES FIRST AID TRAINING CENTRE

Associate of Arts - Teaching

Kenya Technical Trainers College

Associate of Arts - Fashion Design

Rift Valley Institute of Science Education

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