GRACE MUGALA
Brantford,ON
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Lastly but not the least excellence in service delivery is my priority.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Registered Nurse
Health View Medical Center Ltd
11.2022 - Current
- Manage care from admission to discharge.
- Provide exceptional care to high acute patients needing ventilator management, extensive wound care and rehabilitation.
- Administering medication via oral, IV, and intramuscular injection and monitored responses.
- Providing direct patient care, stabilize patients, and determine next course of action.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated leadership skills in managing projects from concept to completion.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Provided support and companionship to patients in need of assistance.
- Transported patients and helped with discharge procedures.
- Assessed and offered nursing advice to patients with medical complaints or concerns and responded to requests for assistance.
- Completed paperwork and evaluation forms to document patient interactions.
- Performed nursing care within scope of license and credentials and followed charting protocols to document care provided.
- Adhered to organization procedures and instructions to maintain safety for program participants and other workers.
- Conducted inpatient comfort care rounds to promote patient satisfaction.
- Educated patients on infection and disease control, family planning and new baby care to promote community health and wellness.
- Reported patient requests, concerns, and other observations to staff.
- Carried laboratory specimens, results, and charts to appropriate departments.
Student Volunteer Registred Nurse
Railway Surgery Clinic
10.2021 - 03.2022
- Assisted in organizing community outreach events to enhance local engagement and support initiatives.
- Implemented feedback mechanisms to assess program effectiveness and drive continuous improvement efforts.
- Worked in team environment to maintain high levels of productivity.
- Maintained tidy and organized environment to comply with cleanliness standards.
- Objective data and vital signs
- administration of drugs via oral ,IM, IV etc
- information,education,and communication
Education
Diploma - Registered Nurse
Mufulira Nursing College
01.2021
High School Certificate - undefined
Taungup Secondary School
01.2016
Skills
- Complex Problem-Solving
- Gastrostomy Tube Care
- Patient Counselling
- Neonatal ICU Procedures
- Direct Patient Care
- Health and Wellness Expertise
- Care Plan Assessment
- First Aid and Safety
- Medication Administration
- HIV&AIDS counselling
Certification
- Psychosocial Counselling Certificate
- IELTS/OET Exams Certificate (British Council of Zambia)
LANGUAGE
English Proficient Level
Bemba
Affiliations
Nursing and Midwifery Council of Zambia.
Timeline
Registered Nurse
Health View Medical Center Ltd
11.2022 - Current
Student Volunteer Registred Nurse
Railway Surgery Clinic
10.2021 - 03.2022
High School Certificate - undefined
Taungup Secondary School
Diploma - Registered Nurse
Mufulira Nursing College
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