Summary
Overview
Work History
Education
Skills
Timeline
Generic

Grace Mrus

Ladysmith

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

Office Assistant

Spuzzum Contracting Ltd
Ladysmith
08.2025 - Current
  • Managed daily office operations and maintained organized filing systems.
  • Assisted with project documentation and prepared reports for management review.
  • Supported procurement activities by ordering supplies and tracking inventory levels.
  • Completed day-to-day duties accurately and efficiently.
  • Daily use of Excel, as well as Sage50 Accounting software

Cashier and Customer Service

Lordco Parts Ltd.
Ladysmith
01.2023 - 08.2025
  • My main tasks are to greet customers, handle their payments, and keep the storefront and shelves organized
  • Handling restocking and general organization of the store, and front desk
  • Deal with basic daily filing to complete the end of day sales
  • Creating basic invoices and credit notes

Supervisor

Tim Hortons
Fort McMurray
09.2019 - 11.2022
  • Often had to handle customer complaints and resolve any issues
  • Maintained a clean and organized work area
  • Supervised teams of up to ten people most days
  • I had to keep the drive thru moving in a timely and smooth manner

Team Member

Tim Hortons
Ladysmith
11.2017 - 05.2019
  • My main duties were making the beverages for drive thru
  • Dealt with customers regularly, so I have a fairly large amount customer service experience due to this position
  • Had to learn how to multitask really well throughout this job
  • This is a skill that has stuck with me for years

Education

Office Assistant Certificate - Administration

Okanagan College
British Columbia

Secondary School - General Studies

Ladysmith Secondary School
Ladysmith

Skills

  • Cash handling
  • Complaint handling
  • POS
  • Phone etiquette
  • Microsoft Office
  • Microsoft Excel
  • Computer Skills
  • Time management
  • Records management
  • Organizational skills
  • Customer service
  • Clerical Experience
  • Sage50
  • Team Management

Timeline

Office Assistant

Spuzzum Contracting Ltd
08.2025 - Current

Cashier and Customer Service

Lordco Parts Ltd.
01.2023 - 08.2025

Supervisor

Tim Hortons
09.2019 - 11.2022

Team Member

Tim Hortons
11.2017 - 05.2019

Office Assistant Certificate - Administration

Okanagan College

Secondary School - General Studies

Ladysmith Secondary School
Grace Mrus