Grace Moynihan
Guelph,ON
Summary
Dynamic and detail-oriented professional with experience at Zhers, excelling in customer service and cash management. Proven ability to enhance customer satisfaction through effective communication and multitasking. Skilled in maintaining food safety standards while training new employees, ensuring high-quality product delivery and compliance with regulations.
Overview
3
3
years of professional experience
Work History
Zhers Garden Centre Clerk
Zhers
04.2025 - 08.2025
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Zhers Bakery Clerk
Zhers
01.2023 - 08.2025
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
- Helped train new employees on proper baking techniques, equipment usage, and customer service best practices.
Education
Bachelor of Arts - International Development
University of Guelph
Guelph, ON05-2029
High School Diploma -
Bishop Macdonell
Guelph, ON06-2025
Skills
- Telephone etiquette
- Customer satisfaction
- Cash handling
- Cash management
- Customer Service
Timeline
Zhers Garden Centre Clerk
Zhers
04.2025 - 08.2025
Zhers Bakery Clerk
Zhers
01.2023 - 08.2025
Bachelor of Arts - International Development
University of Guelph
High School Diploma -
Bishop Macdonell
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