Grace Monroy
Temple City
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Motivated with an engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Dependable successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration, and resolving customer issues, waitstaff and management.
Overview
4
4
years of professional experience
Work History
Server
Aloha Stacks
02.2023 - 04.2025
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
Server
Pizza Cart
03.2021 - 02.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
High School Diploma -
Rosemead High School
Rosemead, CA06-2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Cleanliness standards
- Safe food handling
- Food running
- High volume dining
- Service prioritization
- Team collaboration
- Supply restocking
- Food safety practices
- Table bussing
- Performance improvement
- Dining area maintenance
- Order management
- Beverage preparation
- Task prioritization
- Guest seating
- Table setting
- Table setting knowledge
- Food station setup
- Daily specials memorization
- Food and beverage pairings
- Food delivery
- Order delivery practices
- Bill computation
- Food inspection
- Multitasking and organization
- Food safety
- Positive guest interactions
- Take-out service
- Dining customer service
- Table setting arrangements
- Food safety oversight
- Positive and professional
- Calm demeanor
- Customer feedback management
- Table resetting
- Menu item recommendation
Languages
Spanish
Professional Working
Timeline
Server
Aloha Stacks
02.2023 - 04.2025
Server
Pizza Cart
03.2021 - 02.2023
High School Diploma -
Rosemead High School
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