Grace Miller
Dunsford,ON
Summary
At Tim Hortons, excelled as a Customer Service Cashier by ensuring high customer satisfaction. Demonstrated reliability, friendly and calm composure in high-pressure situations, which helped enhance the customer experience.
Skilled in handling transactions and placing orders. Exceptional communication skills. Proven to handle multiple tasks effectively and efficiently in a fast paced environment. Ready to learn new things and tackle challenges with a positive attitude.
Overview
2
2
years of professional experience
Work History
Babysitter
Victoria Fournier
09.2022 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Customer Service Cashier
Tim Hortons
05.2024 - 09.2024
- Maintained a clean and organized workspace.
- Handled high-pressure situations calmly, maintaining composure during busy periods*.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Answered product questions using knowledge of sales and store promotions.
- Met customer service goals and exceeded customer expectations.
Education
I. E Weldon Secondary School
Lindsay, ON06.2027
Skills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
Timeline
Customer Service Cashier
Tim Hortons
05.2024 - 09.2024
Babysitter
Victoria Fournier
09.2022 - Current
I. E Weldon Secondary School
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