Grace Meli
Ajax,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position.
Overview
31
31
years of professional experience
Work History
Supervising Officer
Elections Canada
10.2019 - 10.2019
- Attended meetings and training sessions to improve skills and learn new policies and procedures.
- Trained junior staff members, helping them develop their skills and advance in the policies and procedures.
- Oversees the voting location and manages poll officials on election day
- Supervise one (1) voting location with technology
- Act as a liaison to relay information between the voting location and the Returning Officer
School Lunch Time Supervisor
Durham Catholic School Board
09.2011 - 06.2015
- Supervised children while eating their lunches in the school
- Encourage children to eat their food, behave politely and respect others within the classroom
- Managing the children’s behavior
- Ensuring children walk around the school building in a calm and safe manner
- Ensure students remain on school grounds during recess
Insurance Agent
Paul Karda Insurance And Financial
01.1998 - 09.2007
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Cross-sold insurance products to existing clients to reach sales targets.
- Conducted thorough policy reviews with existing clients, identifying gaps in coverage and offering additional protection options when necessary.
- Educated clients on insurance policies and procedures.
Insurance Agent
Bob Karda Insurance
06.1997 - 01.1998
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Educated clients on insurance policies and procedures.
Insurance Agent
Richard Hall
09.1994 - 06.1997
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Cross-sold insurance products to existing clients to reach sales targets.
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
Medical Receptionist
Dr. Alan Foong
09.1988 - 09.1994
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information
- Managed multi-line phone system and pleasantly greeted patients.
- Organized paperwork such as charts and reports for office and patient needs.
Education
High School Diploma -
Jean Vanier Catholic Secondary School
Toronto, ON06.1994
Skills
- Problem Solver
- Strategic Planning
- Innovation and Creativity
- Time Management
- Leadership
- Marketing
- Communication
Timeline
Supervising Officer
Elections Canada
10.2019 - 10.2019
School Lunch Time Supervisor
Durham Catholic School Board
09.2011 - 06.2015
Insurance Agent
Paul Karda Insurance And Financial
01.1998 - 09.2007
Insurance Agent
Bob Karda Insurance
06.1997 - 01.1998
Insurance Agent
Richard Hall
09.1994 - 06.1997
Medical Receptionist
Dr. Alan Foong
09.1988 - 09.1994
High School Diploma -
Jean Vanier Catholic Secondary School
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