Grace Mc Fadden
Vancouver,BC
Summary
Designer and coordinator with 4 years of experience overseeing the spatial planning process, creating mood boards and floor plans and overseeing the entire design process (from taking measurements to styling vignettes and executing the installation). I am detail oriented and highly accountable.
Overview
7
7
years of professional experience
Work History
Head Designer and Sales Coordinator
Fluff Designs
02.2022 - Current
- I was promoted to a head designer position which involved me to be the main point of contact with out clients and coordinate projects between myself and my design team.
- In addition to being a designer at Fluff, I was promoted to sales coordinator where I support the sales manager by creating quotes for sales, communicating with clients and keeping everything organized.
- Working with interior styling clients which involves a more personal approach depending on their style.
- Meeting with clients to promote the sales of inventory and assisting them in the best way possible to help them find exactly what they are looking for.
Designer
Fluff Designs
01.2020 - Current
- Executing site visits, creating floor plans, taking measurements, assessing clients/realtors needs followed up by creating quotes and contracts prior to setting an installation date.
- Leading staging projects, picking furniture, decor and art from inventory available in the warehouse all while considering design trends, colour palettes, the style/location of the property and the scale of each piece selected making sure it’s the right size for the space.
- Working along with the warehouse team to ensure everything selected is pulled and packed the day before each install and having movers booked.
- Installing each project by placing furniture, decorating with accessories and hanging art.
- Using a range of different systems such as Darby, Trello, Microsoft Office and Quickbooks.
- Experience using Canva to create mood boards for clients to help them get an overall feel for the look we are creating.
Customer Service Representative
Fluff Designs
09.2019 - 12.2022
- Answered customer calls and emails with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Processed rental orders for clients, updated files and communicated with clients to make sure they received everything they needed.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Sales Supervisor
Smyths Toys
08.2017 - 08.2019
- Opened the store at the start of the day, made sure all tills were ready and the store was suitable for opening.
- Approached customers to see if they needed any assistance and helped clients with any questions they had about our products.
- Trained new staff how to use the tills and how to meet operational and sales targets efficiently.
- Merchandising in store to help promote new products available.
- Closing the store at the end of each day, doing cash counts of each till making sure everything was accounted for and report any major differences.
Education
Bachelor of Arts - Sociology And Anthropology
Maynooth University
Co. Kildare, Ireland 06.2017
High School Diploma -
O'Carolan College
Co. Meath, Ireland 06.2014
Skills
- Sales initiatives and techniques
- Customer service-orientated
- Space planning and creative thinking
- Budgeting
- Organization and Time Management
- Communication and problem solving
Timeline
Head Designer and Sales Coordinator
Fluff Designs
02.2022 - Current
Designer
Fluff Designs
01.2020 - Current
Customer Service Representative
Fluff Designs
09.2019 - 12.2022
Sales Supervisor
Smyths Toys
08.2017 - 08.2019
Bachelor of Arts - Sociology And Anthropology
Maynooth University
High School Diploma -
O'Carolan College
Similar Profiles
Rebecca RedmanRebecca Redman
Dog and Cat Groomer at Becky's Cut N' Fluff GroomingDog and Cat Groomer at Becky's Cut N' Fluff Grooming
Emily Thrasher CaldwellEmily Thrasher Caldwell
Creator at Feather, Fluff, & FlingsCreator at Feather, Fluff, & Flings
Sonia AhmedSonia Ahmed
Fluff and Fold at Lucy's Fluff N FoldFluff and Fold at Lucy's Fluff N Fold