Grace McBay
Elmira
Summary
Human Resources professional with experience in recruitment, onboarding, attendance management, and employee wellness initiatives. Proven ability to develop and implement HR programs that enhance employee engagement, streamline processes, and ensure compliance with employment standards. Passionate about creating a positive workplace culture and supporting both employees and management in achieving organizational success.
Overview
12
12
years of professional experience
Work History
Human Resources Coordinator
RWAM Insurance Administrators Inc.
07.2024 - Current
- Lead and support HR initiatives, including recruitment, onboarding, attendance management, and employee well-being programs
- Implemented a structured Attendance Management Program to promote consistent attendance and compliance with the Employment Standards Act (ESA), minimizing operational disruptions
- Developed and maintained the HR SharePoint site, ensuring employees have easy access to HR resources and information
- Enhanced the recruitment and onboarding process by creating a streamlined, user-friendly system that improves efficiency and consistency
- Introduced 1:1 meeting techniques for IT leaders, helping establish skill-building templates to support career development
- Spearheaded the HRMS Implementation Plan, overseeing the transition to Citation Canada for time and attendance management
- Launched multiple wellness initiatives, including a walking program, lunch-and-learn sessions, and a gratitude board to foster a positive work culture
Group Administrator
RWAM Insurance Administrators Inc.
05.2021 - 05.2024
- Office Administrative duties
- Scanning and red filing
- Grabbing booklet requests
- Provide administrative support to various individuals
- Maintain 100% confidentiality of all communications and documents according to company policy
Bartender
Stello Co.
05.2023 - Current
- Having an understanding of the day-of events timeline
- Understanding specific bar requirements per event (specialty cocktails, coolers, beer, wine etc.)
- Interaction with guests, boosting guests experience
- Setting up both indoor reception bar & outdoor coach house bar
- Understand the day of menu including welcome stations, canapes, entrees & dessert; being confident in dietary restrictions & allergies of each dish
- Dinner Wine Service
- Bartending events that range from roughly 20-200 people
- Bar Inventory
- Tearing down the event and assist with preparing for next day events
- Being comfortable understanding guests limits and upholding The Stella Collective Bar Regulation & Smart Serve regulations
- Served high customer volumes during special events, nights, and weekends.
Emergency OT
Hawthorne Public School
09.2023 - 05.2024
- Be responsible for grades Kindergarten - 5
- Ensure safety for all students under my supervision
- Creating a welcoming and fun environment for all students
- Making sure the teacher's curriculum is followed throughout the day
- Recess duties
- Pick up duty, making sure all students get home safely with a parent or guardian
Hostess
Jack's Restaurant
04.2019 - 08.2020
- Welcome guests to the venue
- Provide accurate wait times and monitor waiting lists
- Manage reservations
- Escort customers to assigned dining or bar areas
- Provide menus and announce Waiter/Waitress's name
- Greet customers upon their departure
- Coordinate with wait staff about available seating options
- Maintain a clean reception area
- Cater to guests who require extra attention (e.g
- Children, elderly)
- Answer incoming calls and address customers' queries
- Assist wait staff as needed
Off-ice Instructor
Woolwich Hockey Academy
06.2015 - 01.2018
- Communicated with students ages 5-12
- Responsibly led a group of 30 children
- Enthusiastically engaged in the organization of the children and activities
Coach
Woolwich Gymnastics Club
06.2013 - 09.2015
- Instructed small groups of children ages 2-7 to perform gymnastic skills
- Planning and executing lesson plans for practices
- Providing comfort, advice, and solutions for students when problems are voiced
- Practicing excellent leadership and multitasking skills
Education
Ontario College Graduate Certificate - Human Resource Management
Algonquin College
06.2024
Bachelor of Social Sciences -
University of Ottawa
06.2023
Skills
- Recordkeeping
- Maintains confidentiality
- Employee relations
- Microsoft office and docusign
- Onboarding coordination
- Confidential document control
- Recruitment management
Websites
Awards
Harold Albrecht Leadership Award, Selected by all the teachers, 8
Employment Objective
Reliable and mature newly graduated student looking to obtain a full time position.
Timeline
Human Resources Coordinator
RWAM Insurance Administrators Inc.
07.2024 - Current
Emergency OT
Hawthorne Public School
09.2023 - 05.2024
Bartender
Stello Co.
05.2023 - Current
Group Administrator
RWAM Insurance Administrators Inc.
05.2021 - 05.2024
Hostess
Jack's Restaurant
04.2019 - 08.2020
Off-ice Instructor
Woolwich Hockey Academy
06.2015 - 01.2018
Coach
Woolwich Gymnastics Club
06.2013 - 09.2015
Bachelor of Social Sciences -
University of Ottawa
Ontario College Graduate Certificate - Human Resource Management
Algonquin College
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