Grace Matheson
Summary
Professional hospitality worker with strong background in delivering exceptional dining experiences. Proven ability to work with teams to ensure efficient service and guest satisfaction. Skilled in multitasking, problem-solving, and adapting to changing environments. Known for reliability, strong communication skills, and positive attitude.
Overview
5
5
years of professional experience
1
1
Certification
Work History
SERVER
The Old Spaghetti Factory
07.2023 - Current
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
- Greeted and accommodated guests, building positive experience from first interaction.
- Used good communication skills to reduce guest dissatisfaction.
ASSISTANT MANAGER/SUPERVISOR
Dairy Queen Grill & Chill Restaurant
08.2020 - 08.2023
- Responded to customer concerns with friendly and knowledgeable service
- Applied strong leadership talents and problem-solving
- Set overall vision and provided team leadership
Education
HIGH SCHOOL DIPLOMA -
Mount Boucherie Senior Secondary
West Kelowna, BC06.2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Sales expertise
- Team collaboration
Certification
- Serving It Right certified
- First Aid CPR certified
Timeline
SERVER
The Old Spaghetti Factory
07.2023 - Current
ASSISTANT MANAGER/SUPERVISOR
Dairy Queen Grill & Chill Restaurant
08.2020 - 08.2023
HIGH SCHOOL DIPLOMA -
Mount Boucherie Senior Secondary
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