Grace Lefebvre
Spruce Grove,Canada
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Experienced with retail store operations, focusing on security and efficiency. Utilizes leadership abilities to train and guide staff, fostering collaborative work environment. Knowledge of inventory management and customer service practices, ensuring smooth daily operations and high customer satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Key holder
Superstore Liquor Store
Spruce Grove, AB
01.2025 - Current
- Lift heavy loads
- Operate pallet jack’s
- Handle deposits
- Close the store
- Cash tills in and out
- Assisted in daily store operations, ensuring compliance with safety and security protocols.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Collaborated with team members to execute promotional displays and merchandising strategies.
- Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
Sales Associate
Halloween Craze
Spruce Grove, AB
09.2024 - 11.2024
- Opening and Closing Shifts
- Cash tills in and out
- Stocking product
- Organization and inventorying of stock
- Cleaning
- Maintained cleanliness and organization of the sales floor to enhance shopping experience.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
- Contributed to store profitability by identifying opportunities for upselling and cross-selling products.
Employee
VJV Auctions
Westlock
09.2022 - 08.2023
- Kitchen staff
- Cooking, serving, cleaning, stocking, dishes and customer service.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Strengthened communication skills through regular interactions with others.
- Worked flexible hours across night, weekend, and holiday shifts.
Employee
Mcdonalds
Westlock
08.2019 - 01.2021
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Developed and maintained courteous and effective working relationships.
Education
Graduate -
R.F. Staples School
Westlock06-2021
Skills
- Hard Working
- Clean
- Punctual
- Good Listener
- Not easily irritated
- Efficient
- Customer service
- Multitasking
- Clean as you go
- Cash handling accuracy
- Workplace safety
- Bank deposits
- Task delegation
Languages
English
Native or Bilingual
Certification
- ProServe Certification
- SellSafe Certification
- First Aid Certification
All certifications all available if asked for
Timeline
Key holder
Superstore Liquor Store
01.2025 - Current
Sales Associate
Halloween Craze
09.2024 - 11.2024
Employee
VJV Auctions
09.2022 - 08.2023
Employee
Mcdonalds
08.2019 - 01.2021
Graduate -
R.F. Staples School