Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Grace Keatts

Santa Barbara

Summary

Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with assisting and making guests or customers feel comfortable. Adapted to working in fast-paced environments and able to handle demanding workload.

Overview

7
7
years of professional experience

Work History

Hostess

Flor de Maíz
Santa Barbara
2025.08 - Current
  • Greeted and seated guests promptly and courteously.
  • Managed reservation systems to optimize dining flow.
  • Assisted in maintaining a clean and organized dining area.

Lead Hostess

Nonna
Westlake Village
2023.07 - Current
  • Organize and assign reservations to tables using the application, "Open Table" while prioritizing requests
  • Inform other hostesses where to seat customers based on requests and seating pattern
  • Work in a team environment with adults as well as teenagers
  • Make guests feel welcome by creating conversation, and accommodating their needs
  • Answering and making phone calls, as well as helping with bar preparation

Babysitting

2021.01 - 2025.01
  • Care for 2 children both below the age of 8
  • Entertained
  • Arranged night routines and bedtimes
  • CPR certified

Student Government (ASG)

Westlake High School
Thousand Oaks
2021.01 - 2025.01
  • Current member of the Publicity Committee
  • Publicize events using digital and physical flyers/posters
  • Elected as Class Secretary for 2023/24
  • Includes taking notes, and keeping track of all class meetings among other responsibilities
  • Elected as Board Secretary for 2024/2025
  • Similar duties as class, takes notes for entire school

Volunteering

National Charity League (NCL)
2019.01 - 2025.01
  • Between 50-100 hours of volunteer time per year
  • Presidential medal for community service
  • Corresponding secretary for board

Camp Counselor

Meri Cherry Art Studio
Encino
2022.06 - 2022.08
  • Facilitated art projects for children age 5-11
  • Set up and cleaned up studio
  • Interacted with parents and co-workers in a team setting

Education

High School -

Westlake High School
Thousand Oaks, CA

City College -

Santa Barbara City College
Santa Barbara

Skills

  • Reservation management
  • Table assignment
  • Customer service
  • Dining flow optimization
  • Conflict resolution
  • Event planning
  • Team collaboration
  • Conversation initiation
  • Telephone etiquette
  • Critical thinking

References

  • Lyndsey Leoncavallo, Babysitting, 732-713-8466
  • Giovanni Piero Jacopo Falleni, General Manager of Nonna, 818-624-5558
  • Owner/Manager of Nonna, 805-607-0321
  • Misa Silva, General Manager of Flor de Maíz, 805-290-3343

Languages

English

Timeline

Hostess

Flor de Maíz
2025.08 - Current

Lead Hostess

Nonna
2023.07 - Current

Camp Counselor

Meri Cherry Art Studio
2022.06 - 2022.08

Babysitting

2021.01 - 2025.01

Student Government (ASG)

Westlake High School
2021.01 - 2025.01

Volunteering

National Charity League (NCL)
2019.01 - 2025.01

High School -

Westlake High School

City College -

Santa Barbara City College
Grace Keatts