Grace Kearney

My animal care worker job at the Toronto Humane Society was a hands on, very active, and meaningful job. I took care of many different types of animals in the facility.

I also:

• Monitored animal health
• Kept animals clean and free of contaminants to promote optimal health.
• Prepared special diets for animals to accommodate specific health conditions and species-specific needs.
• Cleaned animal enclosures and maintained clean living spaces for pets to prevent the spread of disease.
• Documented observations of animal behavior and physical condition to track health and progress.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
• Confirmed appointments, communicated with clients, and updated client records
• Answered phone promptly and directed incoming calls
• Responded to inquiries from callers seeking information.
• Resolved customer problems and complaints
• Corresponded with clients through email, and telephone
• Restocked supplies and submitted purchase orders to maintain stock levels

• Served food and beverages promptly with focused attention to customer needs.
• Bussed and reset tables to keep dining room and work areas clean.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Seated customers in timely manner by managing reservations and waitlists
• Answered customers' questions, recommended items, and recorded order information.

My receptionist job at Bark and Brush grooming consisted of booking appointments , making calls, doing paper work, and cleaning. As well as, a lot of customer interactions! And of course looking after and playing with the pups!