Grace Jordan
Vista
Summary
Detail-oriented professional skilled in managing daily operations and exceeding customer expectations. Proven track record of implementing effective marketing strategies that boost client attendance and improve service awareness, ready to drive business growth.
Overview
6
6
years of professional experience
Work History
Salon Manager
Tranquility Salon & Spa
Valencia
2022.01 - 2026.06
- Managed daily salon operations, including appointment scheduling, customer service, inventory management, and staff coordination, ensuring smooth workflow.
- Handled customer inquiries and resolved complaints, enhancing client satisfaction and maintaining positive salon reputation.
- Developed and implemented marketing strategies that increased awareness of salon services and boosted attendance at special events.
- Maintained accurate financial records of all salon transactions.
Personal Training Sales Counselor
LA Fitness
Valencia
2021.03 - 2021.12
- Exceeded sales goals by leveraging consultative sales techniques, effectively articulating program benefits to drive client enrollment.
- Evaluated customer needs and crafted tailored solutions, enhancing client satisfaction and promoting long-term engagement.
- Engaged potential clients through personalized consultations and fitness assessments to identify fitness goals and build rapport.
Warehouse Lead
Target
Santa Clarita
2020.01 - 2021.02
- Led daily operations to ensure efficient workflow in the warehouse.
- Managed inventory accuracy through regular stock checks and audits.
- Coordinated shipping and receiving processes for timely order fulfillment.
- Enforced company policies and procedures to maintain a safe work environment.
Education
Associate of Science - Business Administration
College of The Canyons
Valencia, CA2024-05
Associate of Arts - Liberal Arts And Sciences
College of The Canyons
Valencia, CA2024-05
Skills
- Customer relationship management
- Staff training
- Inventory management
- Promotional planning
- Budget management
- Problem solving
- Effective communication
- Adaptability to change
Timeline
Salon Manager
Tranquility Salon & Spa
2022.01 - 2026.06
Personal Training Sales Counselor
LA Fitness
2021.03 - 2021.12
Warehouse Lead
Target
2020.01 - 2021.02
Associate of Science - Business Administration
College of The Canyons
Associate of Arts - Liberal Arts And Sciences
College of The Canyons