Summary
Overview
Work History
Education
Skills
Timeline
Generic

Grace Jordan

Vista

Summary

Detail-oriented professional skilled in managing daily operations and exceeding customer expectations. Proven track record of implementing effective marketing strategies that boost client attendance and improve service awareness, ready to drive business growth.

Overview

6
6
years of professional experience

Work History

Salon Manager

Tranquility Salon & Spa
Valencia
01.2022 - 06.2026
  • Managed daily salon operations, including appointment scheduling, customer service, inventory management, and staff coordination, ensuring smooth workflow.
  • Handled customer inquiries and resolved complaints, enhancing client satisfaction and maintaining positive salon reputation.
  • Developed and implemented marketing strategies that increased awareness of salon services and boosted attendance at special events.
  • Maintained accurate financial records of all salon transactions.

Personal Training Sales Counselor

LA Fitness
Valencia
03.2021 - 12.2021
  • Exceeded sales goals by leveraging consultative sales techniques, effectively articulating program benefits to drive client enrollment.
  • Evaluated customer needs and crafted tailored solutions, enhancing client satisfaction and promoting long-term engagement.
  • Engaged potential clients through personalized consultations and fitness assessments to identify fitness goals and build rapport.

Warehouse Lead

Target
Santa Clarita
01.2020 - 02.2021
  • Led daily operations to ensure efficient workflow in the warehouse.
  • Managed inventory accuracy through regular stock checks and audits.
  • Coordinated shipping and receiving processes for timely order fulfillment.
  • Enforced company policies and procedures to maintain a safe work environment.

Education

Associate of Science - Business Administration

College of The Canyons
Valencia, CA
05-2024

Associate of Arts - Liberal Arts And Sciences

College of The Canyons
Valencia, CA
05-2024

Skills

  • Customer relationship management
  • Staff training
  • Inventory management
  • Promotional planning
  • Budget management
  • Problem solving
  • Effective communication
  • Adaptability to change

Timeline

Salon Manager

Tranquility Salon & Spa
01.2022 - 06.2026

Personal Training Sales Counselor

LA Fitness
03.2021 - 12.2021

Warehouse Lead

Target
01.2020 - 02.2021

Associate of Science - Business Administration

College of The Canyons

Associate of Arts - Liberal Arts And Sciences

College of The Canyons
Grace Jordan