Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Hi, I’m

Grace Jonah

Edmonton
Grace Jonah

Summary

Dynamic administrative professional with a proven track record at Miss B's Daycare, excelling in recordkeeping and document management. Recognized for enhancing office productivity and fostering strong customer relationships. Skilled in data confidentiality and adept at scheduling, ensuring seamless operations and timely project completion while maintaining a positive work environment.

Overview

12
years of professional experience

Work History

Miss B's Daycare

Administrator
09.2022 - Current

Job overview

  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Established an organized filing system that streamlined document retrieval and reduced misplaced files.
  • Oversaw maintenance of office equipment, minimizing downtime due to malfunctions or repairs.
  • Negotiated with vendors to secure more favorable terms, resulting in cost savings for office expenses.

Salvation Army

Administrative Assistant
11.2021 - 07.2022

Job overview

  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Monitored office supplies inventory, ensuring availability of essential items without overstocking.
  • Enhanced office environment, organizing spaces for better workflow and employee comfort.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Kids Can Stitch

Administrative Manager
08.2016 - 06.2018

Job overview

  • Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
  • Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
  • Supervised staff and delegated tasks to maintain positive, productive administrative operations.
  • Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
  • Nurtured a positive work environment by addressing employee concerns promptly and fairly, fostering open communication channels between staff members at all levels of the organization.
  • Trained employees in company and regulatory compliance requirements to promote conformance.
  • Managed complex calendars, coordinating meetings and appointments to maximize executive availability and effectiveness.
  • Greeted visitors, employees and clients politely and professionally for excellent reception service.
  • Interviewed, recruited and onboarded new staff for high-performing administration teams.
  • Oversaw the recruitment process, hiring top talent that contributed significantly to company growth and success.


Oakland International School

Administrative Officer
01.2013 - 07.2016

Job overview

  • Maintained accurate records, ensuring timely processing of invoices and payments.
  • Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
  • Enhanced overall office productivity through effective staff management and coordination of daily tasks.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Contributed to successful projects by providing essential administrative support and resource management.
  • Improved communication within the organization through regular updates on policies, procedures, and key events.
  • Created, prepared, and delivered reports to various departments.
  • Cultivated strong professional relationships with external stakeholders such as clients, suppliers, partners, or regulatory bodies.
  • Assisted in achieving company objectives through active participation in strategic planning sessions and goal setting initiatives.
  • Maintained inventory of office supplies and placed orders.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Increased customer service success rates by quickly resolving issues.
  • Proofread and edited documents for accuracy and grammar.

Education

Algonquin College
Ottawa, ON

Diploma from Business
09-2025

Skills

  • Customer service
  • Data entry
  • Attention to detail
  • Recordkeeping and file management
  • MS office
  • Administrative support
  • Data confidentiality
  • Personable and approachable
  • Document management
  • Scheduling
  • Time management
  • Calendar management

Accomplishments

  • Collaborated with team of 5 in the development of an educational app to ease daily operation.

Timeline

Administrator

Miss B's Daycare
09.2022 - Current

Administrative Assistant

Salvation Army
11.2021 - 07.2022

Administrative Manager

Kids Can Stitch
08.2016 - 06.2018

Administrative Officer

Oakland International School
01.2013 - 07.2016

Algonquin College

Diploma from Business

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Grace Jonah