Grace Jacobsen
Trabuco Canyon
Summary
Dynamic customer service professional with extensive experience at Canyon Feed & Tack, excelling in cash handling and sales processing. Proven ability to enhance customer satisfaction through effective communication and timely service. Skilled in operating forklifts and managing point-of-sale systems, consistently maintaining an organized and efficient work environment.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Canyon Feed & Tack
Trabuco Canyon
09.2021 - 03.2025
- Process orders for delivery
- ringing up in store customers
- customer service
- loading hay for customers
- loading bags/shavings
- helping with freight
- operating forklifts
- restocking and cleaning
- answering phones
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Maintained work area and kept cash drawer organized.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
Education
High School Diploma -
Orange Coast College
Costa Mesa, CASkills
- Customer service
- Cash handling
- Sales processing
- Loading customers items
- handling different types of hay
- giving nutrition input on chickens
- can operate a forklift
- can operate electric pallet jack
- Hard working
- Time management
- Customer satisfaction
- Payment processing
- POS system operation
- Cash register operation
- Customer focus
- Drawer management
- Point-of-sale system
References
References available upon request.
Personal Experience
I as well have worked for people with horses. Also I own chickens, which can help in giving the customer knowledgeable and first hand advice on feeds and supplements.
Timeline
Customer Service Cashier
Canyon Feed & Tack
09.2021 - 03.2025
High School Diploma -
Orange Coast College