Summary
Overview
Work History
Education
Skills
Volunteer work
Accomplishments
Affiliations
Certification
Timeline
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Grace Hamza

Stratford,ON

Summary

A positive and detail-oriented professional, excelling in customer service and working under pressure. Proven ability to work well in a team, and have been recognized as quick and eager to learn.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Ice Cream Server

Scooper's Ice Cream Treats
Stratford, ON
08.2021 - 04.2025
  • Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
  • Managed long lines of customers during peak times while maintaining professionalism under pressure.
  • Demonstrated excellent time management skills by handling multiple tasks simultaneously during busy shifts.
  • Collaborated with team members to maintain smooth operations during high-volume periods.

Counselor-in-Training

Camp Bimini
Stratford, ON
07.2021 - 09.2021
  • Deescalated conflicts among campers and sought assistance from seniors for permanent resolutions.
  • Devised and enacted team-building exercises.
  • Carefully learned and upheld camp rules and regulations for safety and behavior management.
  • Organized meetings, discussions, and events for ten plus groups of people varying in age.

Education

Bachelor of Science - Engineering (General First Year)

Queen's University
Kingston, ON
05-2028

High School Diploma -

St. Michael Catholic Secondary School
Stratford, ON
06-2024

Skills

  • Customer service
  • Team collaboration
  • Problem solving
  • Time management
  • Project management
  • Quality assurance

Volunteer work

  • Supported efficient operations at homeless shelter, preparing meals and organizing supplies.
  • Collaborated with the Stratford Festival nonprofit Theater to improve student volunteer program

Accomplishments

  • CFUW Fourteen Roses Scholarship, Issued by CFUW Charitable Trust, 2024.
  • CFUW French Immersion Award, Issued by CFUW Charitable Trust, 2024.
  • CFUW STEM Math and Science Award, Issued by CFUW Charitable Trust, 2024.
  • Cooper Standard Scholarship, Issued by Cooper Standard Automotive, 2024.
  • Stratford Legion STEM Bursary, Issued by Royal Canadian Legion Branch 8, 2024.

Affiliations

  • Competitive Dancer with Onstage Dance Studio (Stratford, ON), 2018-2024.
  • Defense for Stratford Strikers Women's Completive Soccer Team, 2014-2023.

Certification

  • WHMIS, 2025.
  • DELF B1, 2024.

Timeline

Ice Cream Server

Scooper's Ice Cream Treats
08.2021 - 04.2025

Counselor-in-Training

Camp Bimini
07.2021 - 09.2021

Bachelor of Science - Engineering (General First Year)

Queen's University

High School Diploma -

St. Michael Catholic Secondary School

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Grace Hamza