Grace Gloeckler
Calgary,Alberta
Summary
Energetic professional with documented success in managing retail sales, inventory control and asset and safety protection. Well-versed in running a successful retail store exceeding 2.8 million in annual sales. Talented at motivating employees, ensuring customer satisfaction, and creating a safe and welcoming store experience.
Overview
6
6
years of professional experience
Work History
Event Decorator
YYC Picnics & Proposals
Calgary, Alberta
07.2023 - Current
- Organize luxury picnic and proposal setups.
- Perform site visits and select optimal locations best to suit each client's vision, theme and budget.
- Create custom designs based on the client's vision, setup, and budget. Meticulously plan, organize and execute all special events.
Sales Team Manager/Asset Protection Manager
American Eagle
Calgary, Alberta
01.2023 - Current
- Consistently achieve store sales goals by creating a positive selling culture that enhances and delivers outstanding customer experience.
- Generate hourly KPI reports and share them with sales team to help them achieve hourly and daily goals.
- Prepare monthly safety and asset protection audits to ensure security systems such as CCTV cameras and alarm systems are functioning.
- Hire, train, coach, supervise and mentor all sales associates, helping each team member be successful in their roles.
Merchandise Team Lead
American Eagle
Calgary, Alberta
04.2022 - 01.2023
- Managed inventory levels by tracking stock on shelves, organizing storage room, and replenishing products frequently to ensure adequate merchandise availability.
- Provided leadership, feedback, supervision and training to merchandise team on product placement throughout store
- Increased store sales through visual displays with top-selling product placement to maximize customer engagement and sales.
Sales Associate
American Eagle
Calgary, Alberta
09.2021 - 04.2022
- Built relationships with customers to encourage repeat business by assisting with product selection, sizing and styling advice.
- Provided accurate information about products, prices and services and processed transactions using a point-of-sale system.
Cashier / Produce Clerk
Safeway
Calgary, Alberta
01.2020 - 04.2022
- Operated cash register efficiently and accurately by processing payments by cash, check, credit card, gift card or automatic debit.
- Received and tracked inventory of incoming produce shipments. Unpacked, organized and stocked fresh produce displays.
- Cleaned work areas throughout shift to maintain sanitation standards.
Summer Camp Counsellor / Children's Party Host
Vecova
Calgary, Alberta
06.2019 - 03.2020
- Provided leadership, guidance, and support to special needs campers of various ages ensuring an incredible summer camp experience.
- Organized and implemented recreational activities for campers such as sports, games, arts and crafts, swimming, and outdoor adventures.
- Organized, supervised, and created memorable themed birthday parties for children of all ages.
Overnight Summer Camp Counsellor
Camp Chestermere
Chestermere, Alberta
06.2018 - 09.2018
- Supervised campers during day and evening activities, maintaining a balance of fun, comraderie and inclusion of all participants.
- Planned and led activities, supervised meal and bedtimes, coordinated daily schedules and followed all safety protocols.
Education
High School Diploma -
Robert Thirsk High School
Calgary, AB06-2020
Skills
- Team management
- Sales team training
- KPI Tracking
- Problem-solving capabilities
- Adaptability and Flexibility
- Profitability Optimization
- Strong Communication Abilities
- Creative Design Aptitude
Interests
- Hiking
- Photography
- Travel
References
References available upon request.
Timeline
Event Decorator
YYC Picnics & Proposals
07.2023 - Current
Sales Team Manager/Asset Protection Manager
American Eagle
01.2023 - Current
Merchandise Team Lead
American Eagle
04.2022 - 01.2023
Sales Associate
American Eagle
09.2021 - 04.2022
Cashier / Produce Clerk
Safeway
01.2020 - 04.2022
Summer Camp Counsellor / Children's Party Host
Vecova
06.2019 - 03.2020
Overnight Summer Camp Counsellor
Camp Chestermere
06.2018 - 09.2018
High School Diploma -
Robert Thirsk High School
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