Grace Freedman
Petaluma
Summary
Passionate professional with 10+ years of experience in caregiving, customer service, education support, and residential settings. Known for strong interpersonal skills and staying calm and effective in fast-paced, high-responsibility environments. Skilled at building rapport with diverse individuals, managing competing priorities, and maintaining safety, organization, and high service standards. Reliable, adaptable, and team-oriented, with a strong work ethic and attention to detail. Eager to learn, grow and make a positive impact in any work environment.
Overview
8
8
years of professional experience
Work History
Teacher
KinderCare
04.2025 - 01.2026
- Responsible for the education and safety of a diverse group of children ages 4–17. Managed a fast-paced, high-responsibility environment requiring constant prioritization, multitasking, and sound judgment.
- Built strong relationships with families and colleagues through clear feedback, trust, and problem-solving.
- Developed early childhood curriculum while adapting lessons to meet the developmental, social, and emotional needs of individual children.
Adult Caregiver
Sonya Zohar
06.2024 - 01.2025
- Provided compassionate end-of-life care, ensuring comfort and dignity in a home hospice setting.
- Managed daily household tasks, organized documents, assisted with bill payments, and maintained financial records. Coordinated appointments, transportation, medication schedules and healthcare communications.
Residential Counselor
Victor Treatment Center
08.2023 - 06.2024
- Ensured the safety and well-being of emotionally disturbed youth in a Short-Term Residential Therapeutic Program through direct supervision, trauma-informed interventions and maintaining a structured environment conducive to healing.
- Participated as an active member of the multidisciplinary treatment team, collaborating on the development and implementation of treatment plans to address clients' needs and recovery goals.
- Administered medication and maintained accurate records, performed routine assessments of client progress, completed formal documentation, food preparation, transportation, and facilitated activities.
Child Caregiver
The Warner & Villengette families
03.2020 - 07.2023
- Built and nurtured relationships with two 4-year-olds, establishing effective partnerships with parents.
- Designed and implemented enrichment activities that developed education, social skills, and personal growth.
Store Manager
Sunsational Tanning
11.2018 - 01.2020
- Managed daily operations, inventory, scheduling, tracking expenses and customer relations.
- Led and trained a high-performing team to provide exceptional customer service and increase revenue through membership sales, upselling products, and client retention strategies.
Sales Associate
The North Face
01.2018 - 01.2020
- Skilled at upselling and delivering exceptional customer service by providing expert product knowledge and personalized recommendations. Consistently met or exceeded individual and team sales goals.
- Maintained store organization, cleanliness and visual standards.
Education
Bachelor of Psychology -
University of Sierra Nevada
01-2020
Skills
- Clear & professional verbal and written communication
- Conflict resolution, deescalation & crisis management
- Time management & efficiency
- Cleanliness and policy compliance
- CPR & First Aid certified
- Technologically proficient
- Cultural competence & sensitivity
- Cash handling & POS systems
Timeline
Teacher
KinderCare
04.2025 - 01.2026
Adult Caregiver
Sonya Zohar
06.2024 - 01.2025
Residential Counselor
Victor Treatment Center
08.2023 - 06.2024
Child Caregiver
The Warner & Villengette families
03.2020 - 07.2023
Store Manager
Sunsational Tanning
11.2018 - 01.2020
Sales Associate
The North Face
01.2018 - 01.2020
Bachelor of Psychology -
University of Sierra Nevada