Summary
Overview
Work History
Education
Skills
Timeline
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Grace Fajobi

Thorold,ON

Summary

Well-qualified Admin Assistant familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

1
1
year of professional experience

Work History

Sales Assistant

Mike & Jojo's
08.2022 - 02.2023
  • Established rapport with customers using active listening and interpersonal skills.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Researched new clients for sales team, inputting contact information into Salesforce.
  • Managed efficient cash register operations.

Sales Associate

Hudson's Bay
09.2022 - 12.2022
    • Prepared merchandise for sales floor by pricing or tagging.
    • Rotated stock and restocked shelves to maintain product availability and store appearance.
    • Managed returns, exchanges and refunds in accordance with store policy.
    • Answered customer questions about sizing, accessories, and merchandise care.
    • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
    • Provided positive first impressions to welcome existing, new, and potential customers.
    • Solved customer challenges by offering relevant products and services.
    • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
    • Educated clients on current promotional offerings and products using persuasive selling tactics.
    • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Front Desk Receptionist

H&r Block
04.2022 - 05.2022
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Completed all tasks in compliance with company policies and procedures.
  • Maintained confidentiality of sensitive data to protect customer and business information.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.

Education

Associate of Arts - International Business Management

Niagara College
Notl, ON
10.2022

Skills

  • Credit and Debt Card Processing
  • Stocking and Replenishing
  • Inventory Management Strategy
  • Creative Solutions
  • Corrective Actions
  • Product and Service Sales
  • Restock Shelves
  • Returns and Refunds[
  • Meeting Scheduling
  • Office Management
  • Time Management
  • Front Desk Operations

Timeline

Sales Associate

Hudson's Bay
09.2022 - 12.2022

Sales Assistant

Mike & Jojo's
08.2022 - 02.2023

Front Desk Receptionist

H&r Block
04.2022 - 05.2022

Associate of Arts - International Business Management

Niagara College

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Grace Fajobi