Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Hobbies
Reference
Timeline
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Grace Fajobi

St. Catharines,ON

Summary

  • To seek and keep a full-time job that challenges one's professional abilities while putting strong time management, interpersonal, and problem-solving skills to use.
  • Diligent, well-organized, and productive team member.
  • Trustworthy, well-organized, and excellent at handling several tasks at once while maintaining a positive attitude.
  • Openness to accepting more duties in order to achieve group objectives.

Overview

5
5
years of professional experience

Work History

Assistant Store Manager

Mike and Jojo
08.2022 - 02.2023
  • Improved store look to boost sales through the use of thoughtful product displays and upkeep of cleanliness.
  • Oversaw the opening and closing processes and made suggestions for improvements to increase the productivity of everyday tasks.
  • Efficiently operated cash registers, guaranteeing precise transactions, regularly balancing drawers, and reducing inconsistencies.

Admin Assistant/Lead Front Desk Receptionist

H&r Block
01.2022 - 05.2022
  • Answered a multi-line phone system, directed calls, gave staff messages, and greeted guests.
  • Maintained the privacy of sensitive data by putting in place safe filing systems and strict privacy regulations.
  • Showed exceptional customer service by establishing trusting bonds with clients, promptly answering their questions, and skillfully handling their issues.
  • Ensured precise documentation through diligent data input and database management for essential company information.

Operation Relation Manager

Ocean Block Energy
02.2018 - 12.2021
  • Completed multiple tasks within the time limit.
  • Improved client satisfaction through rapid resolution of disputes, open channels of communication, and superior service provision.
  • Mediated conflicts amongst employees by paying attention to their worries and identifying a workable compromise.
  • Cross-trained current staff members to increase performance and team agility.

Education

Associate of Arts - Business Management

Niagara College
Welland, ON
10.2022

Bachelor of Science - Business Administration

University of Ibadan
Nigeria
11.2012

Skills

  • Problem-Solving
  • Customer Service
  • Customer experience
  • Customer Service and Engagement
  • Office Management
  • Front Desk Operations
  • Stocking and replenishing
  • Inventory Management Strategy
  • Creative Solution
  • Competent in protecting privacy and preserving client confidentiality

Accomplishments

  • G2 Licensed (Ability to commute reliably)

Languages

English
Full Professional

Hobbies

  • Acquiring new abilities
  • Interacting with people


Reference

Dorcas Andipe

FSW (Family Center)

dandipe@gsch.ca

4165576319

Timeline

Assistant Store Manager

Mike and Jojo
08.2022 - 02.2023

Admin Assistant/Lead Front Desk Receptionist

H&r Block
01.2022 - 05.2022

Operation Relation Manager

Ocean Block Energy
02.2018 - 12.2021

Associate of Arts - Business Management

Niagara College

Bachelor of Science - Business Administration

University of Ibadan
Grace Fajobi