To seek and keep a full-time job that challenges one's professional abilities while putting strong time management, interpersonal, and problem-solving skills to use.
Diligent, well-organized, and productive team member.
Trustworthy, well-organized, and excellent at handling several tasks at once while maintaining a positive attitude.
Openness to accepting more duties in order to achieve group objectives.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager
Mike and Jojo
08.2022 - 02.2023
Improved store look to boost sales through the use of thoughtful product displays and upkeep of cleanliness.
Oversaw the opening and closing processes and made suggestions for improvements to increase the productivity of everyday tasks.
Answered a multi-line phone system, directed calls, gave staff messages, and greeted guests.
Maintained the privacy of sensitive data by putting in place safe filing systems and strict privacy regulations.
Showed exceptional customer service by establishing trusting bonds with clients, promptly answering their questions, and skillfully handling their issues.
Ensured precise documentation through diligent data input and database management for essential company information.
Operation Relation Manager
Ocean Block Energy
02.2018 - 12.2021
Completed multiple tasks within the time limit.
Improved client satisfaction through rapid resolution of disputes, open channels of communication, and superior service provision.
Mediated conflicts amongst employees by paying attention to their worries and identifying a workable compromise.
Cross-trained current staff members to increase performance and team agility.
Education
Associate of Arts - Business Management
Niagara College
Welland, ON
10.2022
Bachelor of Science - Business Administration
University of Ibadan
Nigeria
11.2012
Skills
Problem-Solving
Customer Service
Customer experience
Customer Service and Engagement
Office Management
Front Desk Operations
Stocking and replenishing
Inventory Management Strategy
Creative Solution
Competent in protecting privacy and preserving client confidentiality