Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Grace Eve

Markham,ON

Summary

Compassionate and dedicated Patient Support Assistant with hands-on experience in long-term care and hospital settings since June 2024. Certified and trained in patient-centered care, infection control, and interprofessional collaboration. Committed to supporting patients with dignity, empathy, and respect, while ensuring a safe, clean, and comforting environment. Physically capable, BCLS certified, and adept at digital charting and medical terminology.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Patient Support Assistant

Carecor Health Services Ltd.
Toronto, Ontario
08.2024 - 05.2025
  • Participated as a member of the multi-disciplinary team, providing resident/client information to aid in the development of care plans.
  • Assisted the Registered Practical Nurse with resident/client admissions, transfers, and departures/deaths, including familiarization with staff, residents, surroundings, and personal care.
  • Prepared a listing of personal clothing and other belongings upon arrival.
  • Observed and reported on the resident's/client's emotional and physical condition.
  • Communicated the general progress of the resident/client, including sudden changes.
  • Assisted residents and clients with personal hygiene, bathing, dressing, grooming, toileting, etc.
  • Provided general care for bedridden residents and clients, such as positioning, assisting with elimination, skin care, delivering food, and feeding.
  • Applied topical medications, such as skin care creams and lotions, as directed.
  • Assisted residents and clients in a daily exercise program and the use of rehabilitative equipment, such as wheelchairs, walkers, canes, etc.
  • Assisted residents/clients with ambulation and transferring using applicable electric/hydraulic/manual equipment and lifting devices.
  • Checked residents' or clients' diets for prescribed consistency, fed or assisted with adaptive eating devices, monitored and logged intake, and provided hygienic and mouth care after meals.
  • Prepared and delivered beverages and snacks to residents and clients.
  • Measured weight, recorded bowel, and bladder output.
  • Changed linen, made beds, and sorted and bagged soiled linen. Stocked linen cart with clean supplies daily.
  • Maintained the cleanliness and neatness of resident/client living area and the work unit, e.g., nursing station and rooms.
  • Promoted the emotional well-being of residents and clients through discussion, comforting, etc.
  • Collected and secured personal belongings (glasses, hearing aids, and dentures).
  • Reported resident/client participation and progress to the R.N. or Day Center Supervisor.
  • participated as a member of the multi-disciplinary team, providing resident/client information to aid in the development of care plans.
  • Assisted the Registered Practical Nurse with resident/client admissions, transfers, and departures/deaths, including familiarization with staff, residents, surroundings, and personal care.
  • Prepared a listing of personal clothing and other belongings upon arrival.
  • Observed and reported on the resident's/client's emotional and physical condition.
  • Communicated the general progress of the resident/client, including sudden changes.
  • Assisted residents and clients with personal hygiene, bathing, dressing, grooming, toileting, etc.
  • Provided general care for bedridden residents and clients, such as positioning, assisting with elimination, skin care, delivering food, and feeding.
  • Applied topical medications, such as skin care creams and lotions, as directed.
  • Assisted residents and clients in a daily exercise program and the use of rehabilitative equipment, such as wheelchairs, walkers, canes, etc.
  • Assisted residents/clients with ambulation and transferring using applicable electric/hydraulic/manual equipment and lifting devices.
  • Checked residents' and clients' diets for prescribed consistency, fed or assisted with adaptive eating devices, monitored and logged intake, and provided hygienic and mouth care after meals.
  • Prepared and delivered beverages and snacks to residents and clients.
  • Measured weight, recorded bowel, and bladder output.
  • Changed linen, made beds, and sorted and bagged soiled linen.
  • Stocked linen cart with clean supplies daily.
  • Maintained the cleanliness and neatness of resident/client living area and the work unit, e.g., nursing station and rooms.
  • Promoted the emotional well-being of residents and clients through discussion, comforting, etc.
  • Collected and secured personal belongings (glasses, hearing aids, and dentures).
  • Reported resident/client participation and progress to the R.N. or Day Center Supervisor.

Patient Support Assistant (Co-op)

Woodgreen Community Services
Toronto, Ontario
06.2024 - 06.2024
  • Practiced a client-centered and culturally competent approach to ensuring high quality personal care for clients
  • Assisted clients with activities of daily living including feeding, transfers, bathing, skin care, oral hygiene, toileting, and continence care
  • Assisted clients with instrumental activities of daily living including light housekeeping duties, laundry, meal preparation, and bulk shopping
  • Performed non-controlled acts assigned by the Supervisor, which have been taught by a Regulated Health Professional (or Supervisor), and in accordance with the Unit’s policy
  • Performed controlled acts which have been delegated by a Regulated Health Professional, and in accordance with the Unit’s policy
  • Provided medication assistance or reminders in accordance with the Unit’s Medication Assistance Policy
  • Continuously observed clients and their environments, and reported and documented unsafe conditions and behavioural, physical, mental and/or cognitive changes to the Supervisor
  • Completed and maintained progress notes in client profile binder and the communication log
  • Communicated and collaborated with caregivers/stakeholders to determine preferred approaches to care
  • Responded professionally to responsive behaviours; if unable to deal with behaviours successfully, report to Supervisor and work with various professional and resource persons as required to support the client
  • Applied proper food handling practices in accordance with the Unit’s policy
  • Ensured there are sufficient program supplies, forms and equipment available; report to Supervisor when supplies are low
  • Ensured the anti-racism objectives and community development principles of the organization are achieved within the program

Patient Support Assistant (Co-op)

Chester Village
Scarborough, ON
04.2024 - 06.2024
  • Encouraged clients to participate in recreational activities such as reading, playing games, and socializing with others.
  • Maintained a safe environment for clients by ensuring all equipment is properly stored when not in use.
  • Collaborated with interdisciplinary team members to develop care plans for individual patients.
  • Responded promptly to emergency situations involving clients' safety or well-being.
  • Ensured that all necessary supplies are available for providing quality patient care.
  • Monitored changes in client behavior and reported any concerns to nursing staff.
  • Provided personal hygiene assistance including oral care, shampooing hair, changing bed linens.
  • Assisted clients with daily activities such as bathing, dressing, and grooming.
  • Performed light housekeeping duties such as laundry services for residents.

Education

Certificate Program - Personal Support Worker

City Adult Learning Centre
Toronto, ON
06-2024

Skills

  • Respectful and Responsible
  • Trustworthy and Committed
  • Compassionate and Courageous
  • Critical Thinker and Team Player
  • Medical Terminology
  • Medical Electronic Charting (PCC, Meditech)
  • Patient-Focused Care
  • Safe Lifting & Transfers (over 60 lbs)
  • Team Collaboration
  • Medical Terminology
  • Interpersonal Communication
  • Time Management & Prioritization

Certification

  • BCLS Certified
  • Food Handler Certified
  • Dementia Foundation Training Certified
  • Standard First Aid/CPR Level C Certified

Timeline

Patient Support Assistant

Carecor Health Services Ltd.
08.2024 - 05.2025

Patient Support Assistant (Co-op)

Woodgreen Community Services
06.2024 - 06.2024

Patient Support Assistant (Co-op)

Chester Village
04.2024 - 06.2024

Certificate Program - Personal Support Worker

City Adult Learning Centre
Grace Eve