Grace Cape

• Applied strong leadership and problem-solving skills to maintain team efficiency and organize workflows
• Performed duties in accordance with applicable standards policies and regulatory guidelines to promote safe working environment
• Used critical thinking to breakdown problems, evaluate solution and make decision
• Handled challenging situations with ease
• Developed and maintained courteous and effective working relationships
• Identified issues, analyzed information and providing solution to problem
• Improved operations through consistent hard work and dedication
• Quickly learned new skills and applied them to daily tasks improving efficiency and productivity.
• Interviews, hires employees. Ensure that all staff are well -oriented and trained in all areas. Approves payroll and conducts performance evaluation with staff.
• Held regular meetings to discuss operational information and procedure updates with working leaders and staff.
• Ensured compliance with all cleanliness and sanitation guidelines.
• Inspected all completed work to ensure compliance with standards.

Provided guidance and support to team members on operational issues.

• Developed and implemented strategies to improve team performance and productivity.
• Scheduled shifts according to workload requirements.
• Monitored workflow processes and identified areas of improvement.
• Kept areas clean, neat, and inspection-ready to comply with cleaning standard guidelines.
• Participated in potential new hire interviewing sessions to help identify qualified candidates.
• Trained new employees on policies, job duties, and performance expectations.
• Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
• Managed scheduling for staff, ensuring adequate coverage during peak times.
• worked in updating Department Job Descriptions.
• Supervised cleaning staff.

Accurately and efficiently executed daily tasks

• Demonstrate respect, friendliness and willingness to help wherever needed
• Maintain excellent attendance record, consistently arriving to work on time.
• Cleaned and sanitized patient rooms, bathrooms, offices and other areas according to prescribed procedures.
• Dusted furniture, pictures, window sills and other surfaces.
• Reported any damages or maintenance needs to supervisor immediately upon discovery.
• Adhered to departmental policies regarding safety protocols while performing job duties.
• Attended required training sessions related to housekeeping tasks

• Established open communication and positive relationships with students, parents, peers, and administrative staff
• Designed and presented lesson plans in one or more academic subjects using a variety of teaching techniques to appeal to various learning styles within assigned grade level
• Created lesson plans to correlate with state curriculum standards and devised educational programs to meet educational objectives
• Provided a warm, supportive environment for developing academic, social, and emotional growth.