Grace Boutland
Calgary,ALBERTA
Summary
Detail-oriented accounting student pursuing a Bachelor of Business Administration, with a strong academic foundation in financial reporting, journal entries, and core accounting concepts. Known for professionalism, integrity, and clear communication, with a collaborative and dependable approach to teamwork. Highly organized, eager to learn, and contributes in a practical, real-world business environment. Committed to accuracy and ethical business practices.
Overview
9
9
years of professional experience
2
2
Certifications
Work History
Recreation Assistant
Porcupine Hills Lodge Seniors Foundation
Claresholm, Canada
02.2021 - 12.2023
- Provided diligent care and a helping hand to residents and team members.
- Administrative duties, such as documenting and filing reports, scheduling activities.
- Assisted residents, coordinator, and team members with daily tasks and needs.
- Organized and led recreational activities.
- Cleaned and maintained equipment.
- Promoted and nurtured a comfortable and welcoming atmosphere.
Server & Bartender
Macleod's Restaurant & Lounge
Fort Macleod, Canada
06.2018 - 04.2021
- Consistently inspired enthusiasm, teamwork, and a constant delivery of customer satisfaction.
- Professionally greet, seat, and take care of customers for the duration of their visit.
- Created customer and staff relationships with effective and honest communication.
- Successfully fostered and nurtured a positive work environment for team members.
- Confidently handled and distributed managerial codes and problem-solving skills when applicable for both team members and customers.
- Trained incoming staff and effectively supported team members when required.
- Proficient memorization and knowledge of menu items to expertly assist customers.
Bakery Worker
Family Foods
Fort Macleod, Canada
01.2016 - 05.2018
- Exhibiting clear attention to detail and organization skills.
- Assisted customers in locating ideal menu items by listening to needs and recommending specific products.
- Decorated baked goods at customer request and to customer satisfaction.
- Professionally arranged bakery display to drive product sales.
- Packaged customer purchases with care and organized incoming orders.
Catering Server
M&A Catering
Fort Macleod, Canada
05.2015 - 10.2017
- Delivering enhanced dining experiences and communication skills.
- Professionally served guests and strategically cleared plates when finished.
- Motivated and guided team members to perform at peak efficiency.
- Maintained kitchen cleanliness and sanitation standards throughout the duration of the service.
- Successfully resolved customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
Education
BBA - Accounting
Southern Alberta Institue of Technology
AB, Canada06-2029
Skills
- Peer motivation
- Positive work ethic
- Exceptional communication skills
- Relationship building and customer service
- Problem-solving and adaptability
- Accounting principles
- Journal entries
- Financial statement preparation
- Attention to detail
Certification
Microsoft Excel Associate
References
- Lisa Anderson - 1+ (403) 682-9716
- Brennan Scanlon - (403) 849-5412
Timeline
Recreation Assistant
Porcupine Hills Lodge Seniors Foundation
02.2021 - 12.2023
Server & Bartender
Macleod's Restaurant & Lounge
06.2018 - 04.2021
Bakery Worker
Family Foods
01.2016 - 05.2018
Catering Server
M&A Catering
05.2015 - 10.2017
BBA - Accounting
Southern Alberta Institue of Technology