GRACE BLANCA

• Improved patient comfort by providing thorough explanations of dental procedures and addressing concerns.
• Enhanced office efficiency by maintaining accurate records, scheduling appointments, and managing inventory.
• Ensured optimal oral health for patients by performing comprehensive dental cleanings and screenings.
• Assisted dentists with complex procedures, ensuring patient safety and satisfaction.
• Increased patient retention by developing strong relationships and providing personalized care.
• Educated patients on proper oral hygiene practices to maintain good oral health between visits.
• Collaborated with team members to provide seamless care during high-volume periods, minimizing wait times for patients.
• Prepared treatment rooms efficiently, adhering to strict sanitation guidelines to ensure patient safety.
• Supported dentists in diagnosing oral health issues by taking diagnostic x-rays as needed.
• Expedited insurance claim processing by accurately completing required documentation in a timely manner.
• Maintained professional development through ongoing continuing education courses in dental assisting techniques.

Responsible for Return Item Processing for multiple clients serviced by Symcor Services Inc. Prepare incoming unqualified/Sundry entries for posting using Client bank posting systems. Operate Buick Scanner for low speed scanning. Make decisions and accurately key items to client accounts via IRX application. Match and package outgoing services/returned items. Perform end of day functions including extended research, cashbook reconciliation, balancing and escalate issues to negate client impact. Process and data entry for Money Mart.