Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
Hi, I’m

GRACE BINGI

Saint John,NB
GRACE BINGI

Summary

CLIENT MANAGEMENT AND SALES PROFESSIONAL


A resourceful, highly productive, and efficient professional who strives at creating and maintaining valuable customer relationships through customer success strategies, driving growth and impacting brand relevance.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
years of professional experience

Work History

Xerox Canada

Sold Supplies Client Manager
01.2023 - Current

Job overview

  • Chosen to begin brand new Xerox program (sold supplies) from scratch
  • Appointed as 2023 mentor for new hires into Xerox
  • Managing medium to big company accounts
  • Providing unwavering transition support to newly assigned accounts
  • Exceeded goals through effective task prioritization and great work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Xerox Canada

Enterprise Client Manager
01.2022 - 12.2022

Job overview

  • Maintained minimum of 110% target per quarter in revenue generation and retention
  • Managed midsize to large business accounts
  • Ensured 100% annual client retention
  • Consulted with clients and provided customized solutions
  • 1st place winner of Xerox 2022 Shark Tank Competition
  • Representative of year 2022 nominee
  • Acted as team leader in group projects, delegating tasks and providing feedback

GIT Wholesale

Sales Representative
10.2021 - 12.2021

Job overview

  • Increased sales by 45% by offering advice on purchases and promoting additional products.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Retained 100% excellent client satisfaction ratings through outstanding service delivery.
  • Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
  • Created strategies to develop and expand sales of services to existing customer which resulted in significant increase in annual revenue.

Staples Canada

Solution Sales Representative
03.2021 - 12.2021

Job overview

  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Exceeded goals through effective task prioritization and great work ethic.

House of Dangana

Founder
11.2018 - 01.2021

Job overview

  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Created organization's mission and vision statements for use by employees.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Facilitated over $30,000 in annual revenue for 3+ years.

Billionaire Realtors Group

Online Sales Content Creator
06.2020 - 12.2020

Job overview

  • Developed scripts for video marketing purposes
  • Drove online sales through digital marketing content
  • Created content for social media and produced and stared in promotional videos
  • Handled company event itineraries.

Smart Spaces

Business Development Supervisor
11.2019 - 11.2020

Job overview

  • Supervised home automation and installation services
  • Managed customer accounts
  • Led a team of 5 content creators who developed content for social media promotions
  • Formulated and developed the short, medium, and long-term strategies
  • Developed and delivered progress reports, proposals, required documentation, and presentations
  • Managed the day-to-day operations of the organization.

E’sorae Luxury

Brand Manager / Executive Assistant
03.2019 - 10.2019

Job overview

  • Planned, implemented and tracked sales and marketing strategies to promote brand products daily.
  • Cooperated and worked closely with communications team to develop marketing strategies to boost brand awareness.
  • Oversaw product planning and demand management on monthly basis in order to maintain adequate product levels.
  • Enhanced profitability to achieve marketing objectives and drive productivity and growth from concept to implementation.

Go Bike Inc

Business Executive
04.2018 - 02.2019

Job overview

  • Participated in monthly training on latest technology trends and products in industry.
  • Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.
  • Developed comprehensive performance reports using Google Analytics to strategize resource allocation and establish performance metrics for clients.
  • Directed technological improvements, reducing waste and business bottlenecks.

PropertyPro

Client Relationship Officer
11.2016 - 03.2018

Job overview

  • Providing custom advisory services for clients
  • Liaised with 50 daily clients by phone, email and text messaging to meet client needs and define expectations.
  • Monitored, followed-up and escalated cases to meet customer response commitments.
  • Educated community about services by presenting key information.

Education

University of New Brunswick
Saint John, NB

MBA from Sales and Business Development
12.2022

University Overview

University of Ilorin
Nigeria

Bachelor of Arts from History and International Studies
08.2015

University Overview

Skills

  • CORE COMPETENCIES
  • Leadership Skills
  • Strategic Thinker
  • Market Expansion
  • Revenue Growth
  • Effective Communicator
  • Client Relationship Development
  • Effective execution of strategies
  • Analytical and Critical Thinking
  • Innovative Thinker
  • Manager Coaching and Training
  • Problem-Solving
  • Presentation Skills
  • Project Manager
Availability
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Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Timeline

Sold Supplies Client Manager
Xerox Canada
01.2023 - Current
Enterprise Client Manager
Xerox Canada
01.2022 - 12.2022
Sales Representative
GIT Wholesale
10.2021 - 12.2021
Solution Sales Representative
Staples Canada
03.2021 - 12.2021
Online Sales Content Creator
Billionaire Realtors Group
06.2020 - 12.2020
Business Development Supervisor
Smart Spaces
11.2019 - 11.2020
Brand Manager / Executive Assistant
E’sorae Luxury
03.2019 - 10.2019
Founder
House of Dangana
11.2018 - 01.2021
Business Executive
Go Bike Inc
04.2018 - 02.2019
Client Relationship Officer
PropertyPro
11.2016 - 03.2018
University of New Brunswick
MBA from Sales and Business Development
University of Ilorin
Bachelor of Arts from History and International Studies
GRACE BINGI