Ngalula (Grace) Bella-Lufu

Tibet

• Draft briefing notes, info memos, one-pagers, and policy recommendations on human rights issues in Tibet—including religious repression, mandatory boarding schools, and cultural assimilation—aligned with Canada’s Indo-Pacific Strategy.
• Lead on the Dalai Lama succession file by preparing backgrounders and communications on milestone events such as his 90th birthday, and drafting joint action documents with like-minded countries.

Domestic Stakeholder Engagement

• Lead the planning and preparation of meetings, events, and roundtables with civil society organizations focused on human rights in China.
• Draft annotated agendas, background notes, official correspondence, and post-engagement reports for senior management.
• Ensure all written products reflect Canada’s position on China within the Indo-Pacific Strategy.

Human Rights Communications and Advocacy

• Write public messaging, social media content, and statements on major China-related human rights events, including Tiananmen Square and Tibetan religious milestones.
• Contribute written analysis to Global Affairs Canada’s Annual China Human Rights Report.
• Prepare case briefs, updates, and advocacy language on human rights defenders in Tibet and across China.
• Draft recommendations for Canada’s multilateral engagements based on defender cases and international practices.
• Coordinate communications to highlight arrests, sentencing of political prisoners, and significant human rights anniversaries.
• Draft correspondence to international stakeholders.

FORB & ESCR

• Draft clear, concise briefing notes, talking points, and policy language on Freedom of Religion or Belief (FORB) and Economic, Social and Cultural Rights (ESCR).
• Support Canada’s Indo-Pacific engagement through written materials that reflect international human rights priorities and multilateral positioning.

• Write bi-weekly reports on political, economic, and humanitarian developments in Afghanistan, distributed to key senior stakeholders within the department, including the Privy Council Office.
• Drafting and consistency updating the Task Forces "Off the Shelf" briefs explaining the Task Force’s priorities, recent developments, and challenges as it related to Afghan resettlement to senior managers.
• Prepare concise briefing notes, placemats, and other written products to help senior management make decisions on Afghans found inadmissible to Canada.
• Provide accurate information on the Afghan resettlement policy to Afghan nationals, NGOs, and other stakeholders.
• Support Access to Information and Privacy (ATIP) requests by analyzing documents and drafting clear responses.
• Attend meetings with relevant stakeholders to gather information and provide oral briefings to my direct manager.
• Brief senior management on ongoing litigation related to Afghan resettlement and review legal documents such as affidavits by providing edits and comments.

• Conduct interviews with respondents on a wide range of topics, including health status, community belonging, employment and unemployment, sexual assault, and overall wellness.
• Manage scheduling and coordination of interview appointments to ensure smooth data collection.
• Provide ongoing education to both respondents and myself about the importance of statistics and how accurate data collection contributes to policies that benefit Canadians.

• Evaluate student assignments and input grades.
• Collaborate with the professor to align on assignment criteria and expectations.
• Analyze student work in detail and provide constructive, clear feedback to support learning.
• Perform all duties remotely, delivering services through digital platforms efficiently and effectively.

• Conduct comprehensive literature reviews on intimate partner violence (IPV) and domestic violence risk assessments within the context of court processes.
• Research and evaluate practices that enhance communication between family and criminal courts.
• Synthesize complex information from these reviews into clear, concise summaries to support presentations by the Executive Director and Director of Research at training events.

• Assist clients with bill payments, fund transfers, issuing certified cheques, accessing safety deposit boxes, balancing the cash till, and managing business deposits.
• Educate clients on RBC products—including credit cards, savings, and chequing accounts—and guide them through online banking platforms to enhance their banking experience.

• Respond to general inquiries about MBNA products and clearly explain banking terms such as interest rates, account fees, pricing, and payment allocation.
• Inform clients about MBNA’s product offerings, support customer retention, and consistently deliver a high standard of customer service.