Grace Bigelow

References

Jen Loder

Kleenall Flin Flon MB

1-204-271-5262

Erin Mansell

Flin Flon MB

1-204-271-2413

• Completed routine store inventories.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Established and optimized schedules to keep coverage and service in line with forecasted demands.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Mentored team members to enhance professional development and accountability in workplace.
• Optimized store displays and appearance via strategic merchandising.
• Managed inventory control, cash control, and store opening and closing procedures.
• Rotated merchandise and displays to feature new products and promotions.
• Maintained customer satisfaction with quick and professional handling of product returns.
• Assisted with hiring, training and mentoring new staff members.
• Submitted orders for new inventory.
• Completed point of sale opening and closing procedures.
• Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
• Managed store organization, maintenance, and purchasing functions.

• Met existing customers to review current services and expand sales opportunities.
• Achieved or exceeded company-defined sales quotas.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.