Grace A. Doig
Santa Barbara
Summary
To obtain a position that utilizes my skills and background in Real Estate, customer service, general sales, conventional marketing, digital marketing and advertising.
Overview
16
16
years of professional experience
Work History
Guest Services Coordinator
Paradise Retreats
Santa Barbara
05.2025 - Current
- Coordinated guest reservations and check-ins for vacation properties.
- Managed guest inquiries and provided exceptional service throughout stays.
- Collaborated with housekeeping to ensure property readiness for guests.
- Trained new staff on customer service protocols and company policies.
- Facilitated communication between guests and management for seamless stays.
- Answered phone calls and emails to make accurate reservations.
- Set up appointments, processed payments, and responded to wide range of questions.
- Provided guests with positive experience and professional impression.
- Participated in weekly meetings with other departments to discuss any challenges or opportunities related to guest services operations.
- Researched and answered inquiries from potential customers via telephone or email.
- Utilized excellent sales skills to keep all properties occupied.
Real Estate Assistant/Realtor
Compass
01.2018 - Current
- Assist Agent with all clerical activities
- Host Open Houses/ Assist with Showings
- Maintain Agent's Social Media Presence
- Create Marketing content for Agent's Clients
- Update CRM systems weekly
- Coordinated property listings and ensured accurate information across platforms.
- Managed client communications to facilitate smooth transactions and relationships.
Listing Marketing Assistant
Redfin
10.2016 - 10.2017
- Assist Agents and Clients with the listing of their home
- Compile and gather all information needed for legal documents to market the home
- Develop a broad understanding of the listing process of a home and all platforms involved
- Provide superb customer service to clients
- Implement a creative and detailed process for all visual aspects of the home's marketing
- Maintain an extreme level of organization and communication
- Utilize the Redfin Values during every step of the listing process
- Maintain positive client relationships as well as team member relationships
Real Estate Broker
Fulton Grace Realty
10.2015 - 10.2016
- Assist clients with leasing/sale transactions in Real Estate
- Maintain online advertising with updated rental/sales information
- Provide support and information to clients pertaining to their real estate needs
- Maintain positive client relationships throughout the entire transaction process
Social Media Manager
Fairview Gardens
07.2015 - 10.2015
- Maintain Social Media Accounts for Company
- Develop and create relative content for Social Media Accounts
- Promote and spread word of Social Media Accounts
- Provide CEO with weekly updates of Social Media Accounts numbers and statistics
- Interact socially with online followers and keep informed of the business and any new information
Social Media Manager
Sweat Outdoors
03.2015 - 10.2015
- Maintain Social Media Accounts for Company
- Develop and create relative content for Social Media Accounts
- Promote and spread word of Social Media Accounts
- Provide CEO with weekly updates of Social Media Accounts numbers and statistics
- Interact socially with online followers and keep informed of the business and any new information
Brand Ambassador
Uber Technologies
10.2012 - 05.2015
- Create attention for the mobile application
- Assist in setting up and creating visually stimulating displays for events
- Maintain the reputation of the company by remaining professional and inviting
- Present a clean and professional appearance
Social Media/Marketing Assistant
Brown and Brown Automotive
08.2009 - 10.2012
- Targeted both offline and online consumers by designing a comprehensive marketing strategy
- Reviewed and edited blog posts to guarantee high content quality
- Collaborated with designers and the editorial team on marketing materials
- Managed project deadlines and monitored milestones through completion stage
- Raised brand awareness through consistent marketing efforts and product campaign launches
- Maintained friendly and professional customer interactions
- Coordinated and participated in promotional activities
- Created and maintained the company's social media accounts including Facebook, Twitter and Craigslist
Education
Salesperson License -
Real Estate School
California05.2018
Broker License -
REALTORS Real Estate School
Chicago04.2016
Associate of Arts - Web Graphic Design
Devry University
10.2011
Skills
- Superb eye for detail
- Excellent communication skills
- Social media expert
- Professional phone etiquette
- Articulate and well-spoken
- Customer service oriented
- Out-of-the-box thinker
References
Available upon request
Timeline
Guest Services Coordinator
Paradise Retreats
05.2025 - Current
Real Estate Assistant/Realtor
Compass
01.2018 - Current
Listing Marketing Assistant
Redfin
10.2016 - 10.2017
Real Estate Broker
Fulton Grace Realty
10.2015 - 10.2016
Social Media Manager
Fairview Gardens
07.2015 - 10.2015
Social Media Manager
Sweat Outdoors
03.2015 - 10.2015
Brand Ambassador
Uber Technologies
10.2012 - 05.2015
Social Media/Marketing Assistant
Brown and Brown Automotive
08.2009 - 10.2012
Salesperson License -
Real Estate School
Broker License -
REALTORS Real Estate School
Associate of Arts - Web Graphic Design
Devry University