Graça Victoria
Saint John,NB
Summary
I have excellent observational, language and computer skills. A love for visual arts, research and marketing, being comfortable working in collaborative and busy environments, and also able to work independently.
Overview
20
20
years of professional experience
Work History
Customer Service Representative
Cannabis NB
Saint John, NB
02.2024 - Current
- Greeted customers and answered any questions they had about store products and services guiding them to safe consumption using active listening and engaging skills.
- Ensured compliance with all safety regulations within the store environment.
- Balanced daily transactions on a computerized point-of-sale system.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Social Media Coordinator and Graphic Artist
NB Musicians' Union Local
Saint John
01.2024 - Current
- Managed the daily operations of all assigned social media accounts.
- Created design concepts using knowledge of design principles and graphic design tools
- Maintained company websites updating with recent news and corporate announcements as necessary.
- Created social media marketing strategies and oversaw management of accounts.
- Monitored, and analyzed the performance of all social media activities using analytics tools.
Stock Photographer / Visual Artist
Self Employed
Saint John, NB
01.2005 - Current
- Studio management
- Organized production schedules, managed budgets and tracked expenses.
- Utilized knowledge of production to create high quality travel and lifestyle images.
- Edited photos in Adobe Photoshop and other graphic tools to optimize color balance and contrast.
- Created promotional materials such as flyers and postcards featuring photographic images.
- Supervised color manipulation of images, retouching, transmission of files and proofing systems.
Travel Consultant
American Express
Saint John, NB
09.2022 - 12.2023
- Prepared itineraries to deliver travel arrangements to clients.
- Researched hotels, car and airfare options to best meet client needs and expectations using computer reservation systems.
- Ensured all reservations were accurately documented in agency's system prior to client departure date.
Remote Content Editor/Image Reviewer
Shutterstock Inc
Fredericton, NB
08.2006 - 05.2021
- Worked remotely and independently through provided computer applications
- Reviewing photographic images to be added to agency's Stock photo library
- Edited and proofread content to verify proper grammar, quality and consistency
- Virtually trained staff on proper procedures or image editing and reviewing .
Education
Desktop Publishing
George Brown College
Toronto, ON06-2007
Spanish And Italian
UNB Fredericton
Fredericton, NBSkills
- Social Media and Promotions
- Administrative tasks
- Studio management
- Multi-lingual
- Photography
- Graphic Arts
Languages
English
Native/ Bilingual
Portuguese
Native/ Bilingual
Spanish
Professional
French
Limited
Timeline
Customer Service Representative
Cannabis NB
02.2024 - Current
Social Media Coordinator and Graphic Artist
NB Musicians' Union Local
01.2024 - Current
Travel Consultant
American Express
09.2022 - 12.2023
Remote Content Editor/Image Reviewer
Shutterstock Inc
08.2006 - 05.2021
Stock Photographer / Visual Artist
Self Employed
01.2005 - Current
Desktop Publishing
George Brown College
Spanish And Italian
UNB Fredericton
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