Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Govind Ramkuar

Scarborough,Canada

Summary

Experienced IT Support Specialist seeking a suitable position within the IT department that aligns with skills and qualifications. Proficient in networking protocols, hardware, and software with strong problem-solving abilities and a proactive, meticulous approach to resolving issues. Excellent communication, adaptability, and commitment to continuous learning are essential for keeping up with evolving technologies. Dedication to security procedures and thorough documentation ensure the establishment of a reliable and secure network infrastructure.

Carpet cleaning professional with solid background in delivering top-notch cleaning services and maintaining high standards. Known for reliability and adaptability, ensuring client satisfaction through effective teamwork and commitment to quality. Proficient in using advanced carpet cleaning tools and techniques, with keen eye for detail and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Carpet Cleaning

Dirock Interior & Maintenance INC
02.2023 - 11.2024
  • Demonstrated expertise in various carpet cleaning methods such as hot water extraction, dry compound treatment, encapsulation technique.
  • Enhanced company reputation with consistent attention to detail in all carpet cleaning tasks.
  • Attained proficiency in various carpet cleaning methods, adapting to diverse job requirements effectively.
  • Enhanced customer satisfaction by providing thorough carpet cleaning services tailored to individual client needs.
  • Improved facility appearance with meticulous floor waxing and carpet cleaning.

Sale Representative

S&S Supermarket
04.2018 - 01.2022
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
  • Utilized CRM software to manage client information, track leads, and monitor sales progress.

Education

Computer Systems Technician - Networking

Centennial College
Toronto, Ontario
12.2024

Computer Repairs - Networking

Computer World Institute
01.2020

Skills

  • Hardware Technician
  • Project Management
  • Configuration of Routers & Switches
  • Window Server Operating System
  • Network Security
  • Cloud Computing
  • Sales Representative
  • MS - Word
  • MS - Excel

Languages

English
Full Professional

Timeline

Carpet Cleaning

Dirock Interior & Maintenance INC
02.2023 - 11.2024

Sale Representative

S&S Supermarket
04.2018 - 01.2022

Computer Systems Technician - Networking

Centennial College

Computer Repairs - Networking

Computer World Institute
Govind Ramkuar